Reviews
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      1. Pabau Knowledge Base
      2. Marketing & Communication
      3. Reviews

      Overview of Reviews

      Effectively managing reviews is crucial for building social proof and convincing clients to engage with your services. This article offers guidance on optimizing reviews through Pabau.

      Step 1: Accessing the Review Dashboard

      To begin managing your reviews, log in to your Pabau account and navigate to the Marketing section in the left sidebar menu, then click on "Reviews" to access the Review Dashboard.

       

      Step 2: Review Dashboard Overview

      The Review Dashboard provides a comprehensive view of your reviews and facilitates effective review management. 

      • Overall Score Display:

        The dashboard prominently displays the overall score, providing a quick snapshot of your business's performance. 

      • Review Source Categories:

        View reviews categorized by source, depending on your integrated review platforms.



      • Detailed Review List:

        Explore a detailed list of reviews at the bottom, featuring essential information such as source, score, client name, date, staff, appointment details, and client messages.

      • Pabau Reviews Management:

        For Pabau Reviews, you have the flexibility to hide them as needed. Additionally, you can perform various actions such as sharing reviews on Facebook, Twitter, or LinkedIn, responding to reviews, or marking them as favorites.

      Effectively utilizing the Review Dashboard in Pabau empowers you to actively manage and leverage your reviews for optimal business impact.

      NOTE: You can also learn about this topic by watching a lesson on Pabau Academy.

      In addition, we suggest reading our Reviews article for a more in-depth exploration of this topic.

      For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

      Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.