For Patients: How-to Guides

Client Portal Guide

• How to Register on the Client Portal
• How to Reset Your Password From the Client Portal
• How to Book an Appointment via Online Bookings
• How to Confirm Your Appointment via Email or SMS
• How to Cancel Your Appointment
• How to Reschedule Your Appointment
• How to Check Your Documents
• How to View Your Purchased Packages
• How to Purchase a Package via Online Bookings
• How to Pay an Unpaid Invoice via the Client Portal
• How to Purchase a Gift Voucher for Someone Else
• How to Save Your Card on File for Future Payments
• How to Leave a Review
• How to Update Your Personal Information
• How to View Your Loyalty Points
• How to View and Manage Your Payments in the Client Portal
• How to Complete a Medical Form Prior to Your Appointment
• Client Portal Help Guide (for patients)
• How to Book an Appointment Using a Package in the Client Portal
• How to Login to the Client Portal