--- title: Insurance Billing | Pabau Knowledge Base description: Insurance Billing --- [Skip to content](https://support.pabau.com/en/pabau2/insurance-billing#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2) 2. [Insurance Billing](https://support.pabau.com/en/pabau2/insurance-billing) # Insurance Billing ## Insurance Billing (UK) - [Getting started with insurance billing (UK)](https://support.pabau.com/en/pabau2/getting-started-with-insurance-billing-uk) - [Insurance Guide Part 1 (UK): Set up the insurance essentials in Pabau](https://support.pabau.com/en/pabau2/insurance-guide-part-1-uk-set-up-the-insurance-essentials) - [Insurance Guide Part 2 (UK): Client insurance setup in Pabau](https://support.pabau.com/en/pabau2/insurance-guide-part-2-uk-client-insurance-setup) - [Insurance Guide Part 3 (UK): Connect appointments to insurance in Pabau](https://support.pabau.com/en/pabau2/insurance-guide-part-3-uk-connect-appointments-to-insurance) - [Insurance Guide Part 4 (UK): Submit and track claims with Healthcode](https://support.pabau.com/en/pabau2/insurance-guide-part-4-uk-submit-and-track-claims-with-healthcode) - [How to verify a Bupa membership in Pabau](https://support.pabau.com/en/pabau2/how-to-verify-a-bupa-membership-in-pabau) - [How to record insurer payments with remittances](https://support.pabau.com/en/pabau2/how-to-record-insurer-payments-with-remittances) - [How Clients Can Pay With Insurance When Booking Online (UK)](https://support.pabau.com/en/pabau2/how-clients-can-pay-with-insurance-when-booking-online-uk) - [Insurance billing glossary (UK)](https://support.pabau.com/en/pabau2/insurance-billing-glossary-uk) - [Insurance pricing (UK)](https://support.pabau.com/en/pabau2/insurance-pricing-uk) - [How to Use the Aged Debt Report (UK)](https://support.pabau.com/en/pabau2/how-to-use-the-aged-debt-report-uk) - [How to Use Claims Data Health to Fix Case Links and Missing Claim Codes](https://support.pabau.com/en/pabau2/how-to-use-claims-data-health) - [How to Fix a Rejected Healthcode Claim](https://support.pabau.com/en/pabau2/how-to-fix-a-rejected-healthcode-claim) - [How to Collect a Card on File for Insurance Shortfalls](https://support.pabau.com/en/pabau2/how-to-collect-a-card-on-file-for-insurance-shortfalls) - [How to Collect Insurance Shortfalls from Clients When You Process a Remittance](https://support.pabau.com/en/pabau2/how-to-collect-insurance-shortfalls-when-you-process-a-remittance) - [How to Import Healthcode Remittance Statements into Pabau](https://support.pabau.com/en/pabau2/how-to-import-healthcode-remittance-statements) - [How to Use the Claim Actions Menu and Set a Claim's Status](https://support.pabau.com/en/pabau2/how-to-use-the-claim-actions-menu-and-set-a-claims-status) - [How to View an Insurer's Account and Generate an Insurer Statement](https://support.pabau.com/en/pabau2/how-to-view-an-insurers-account-and-generate-an-insurer-statement) - [How to Check a Client's Insurance Membership with Healthcode (Aviva, AXA Health, Vitality, WPA and More)](https://support.pabau.com/en/pabau2/how-to-check-a-clients-insurance-membership-with-healthcode) - [How to Send or Chase an Insurance Claim by Email](https://support.pabau.com/en/pabau2/how-to-send-or-chase-an-insurance-claim-by-email) - [How to Download an Insurance Invoice for a Client (UK)](https://support.pabau.com/en/pabau2/how-to-download-an-insurance-invoice-for-a-client-uk) See less ▼ ## Insurance Billing (US) - [Getting started with insurance billing](https://support.pabau.com/en/pabau2/getting-started-with-insurance-billing) - [Insurance Guide Part 1: How do you set up the insurance essentials in Pabau?](https://support.pabau.com/en/pabau2/insurance-guide-part-1-set-up-the-insurance-essentials-in-pabau) - [Insurance Guide Part 2: Client Insurance Setup in Pabau](https://support.pabau.com/en/pabau2/insurance-guide-part-2-client-insurance-setup-in-pabau) - [Insurance Guide Part 3: Connect appointments to insurance in Pabau](https://support.pabau.com/en/pabau2/insurance-guide-part-3-connect-appointments-to-insurance-in-pabau) - [Insurance Guide Part 4: Submit and track insurance claims in Pabau](https://support.pabau.com/en/pabau2/insurance-guide-part-4-submit-and-track-insurance-claims-in-pabau) - [Submitting secondary claims in Pabau](https://support.pabau.com/en/pabau2/submitting-secondary-claims-in-pabau) - [Exporting and submitting CMS1500 claims manually](https://support.pabau.com/en/pabau2/exporting-and-submitting-cms1500-claims-manually) - [How long does it take to process ERA and claims?](https://support.pabau.com/en/pabau2/how-long-does-it-take-to-process-era-and-claims) - [Insurance pricing](https://support.pabau.com/en/pabau2/insurance-pricing) - [Insurance billing glossary](https://support.pabau.com/en/pabau2/insurance-billing-glossary) - [Tracking electronic claim submissions](https://support.pabau.com/en/pabau2/tracking-electronic-claim-submissions) - [Creating a US Professional (CMS 1500) Claim](https://support.pabau.com/en/pabau2/creating-a-us-professional-cms-1500-claim) - [Electronic enrollments with insurance payers](https://support.pabau.com/en/pabau2/electronic-enrollments-with-insurance-payers) - [Request eligibility and benefits report](https://support.pabau.com/en/pabau2/request-eligibility-and-benefits-report) - [How to Use the Aged Debt Report](https://support.pabau.com/en/pabau2/how-to-use-the-aged-debt-report) - [Billing Medicare as the secondary payer](https://support.pabau.com/en/pabau2/billing-medicare-as-the-secondary-payer) - [Automatic checks for new remittances (ERAs)](https://support.pabau.com/en/pabau2/automatic-era-checks) - [Handling a crossover claim (when the primary forwards it on)](https://support.pabau.com/en/pabau2/handling-a-crossover-claim) - [Resubmitting a rejected secondary claim](https://support.pabau.com/en/pabau2/resubmitting-a-rejected-secondary-claim) - [When a payer reverses a payment](https://support.pabau.com/en/pabau2/when-a-payer-reverses-a-payment) - [How to bill timed codes in units (such as 15-minute massage codes)](https://support.pabau.com/en/pabau2/how-to-bill-timed-codes-in-units) - [How to set the place of service for home visits, mobile and telehealth claims](https://support.pabau.com/en/pabau2/how-to-set-the-place-of-service-for-home-visits-mobile-and-telehealth) - [How to set claim defaults on a client's insurance policy](https://support.pabau.com/en/pabau2/how-to-set-claim-defaults-on-a-clients-insurance-policy) - [How to add default billing codes to a client's insurance policy](https://support.pabau.com/en/pabau2/how-to-add-default-billing-codes-to-a-clients-insurance-policy) - [Understanding claim statuses on the Insurance claims list](https://support.pabau.com/en/pabau2/understanding-claim-statuses-on-the-insurance-claims-list) - [How to send a chart note or other document with a claim](https://support.pabau.com/en/pabau2/how-to-send-a-chart-note-or-other-document-with-a-claim) - [How to set rendering and billing provider details for each practitioner](https://support.pabau.com/en/pabau2/how-to-set-rendering-and-billing-provider-details-for-each-practitioner) - [How to record a payer payment or denial from a paper EOB](https://support.pabau.com/en/pabau2/how-to-record-a-payer-payment-or-denial-from-a-paper-eob) - [How to add your own billing codes, such as Medicaid local codes](https://support.pabau.com/en/pabau2/how-to-add-your-own-billing-codes-such-as-medicaid-local-codes) - [Insurance billing checklist for massage therapy and mobile practices](https://support.pabau.com/en/pabau2/insurance-billing-checklist-for-massage-therapy-and-mobile-practices) - [How to download a superbill for a client](https://support.pabau.com/en/pabau2/how-to-download-a-superbill-for-a-client) - [How to bill workers' compensation, FECA and Black Lung claims](https://support.pabau.com/en/pabau2/how-to-bill-workers-compensation-feca-and-black-lung-claims) - [How to correct, void or appeal an insurance claim](https://support.pabau.com/en/pabau2/how-to-correct-void-or-appeal-an-insurance-claim) - [How to use Analyze with AI on a rejected or denied claim](https://support.pabau.com/en/pabau2/how-to-use-analyze-with-ai-on-a-rejected-or-denied-claim) - [How to set up an insurer's claim settings](https://support.pabau.com/en/pabau2/how-to-set-up-an-insurers-claim-settings) - [How Patients Can Pay With Insurance When Booking Online (US)](https://support.pabau.com/en/pabau2/how-patients-can-pay-with-insurance-when-booking-online-us) - [How to Import and Post Claim.MD Remittances (ERAs)](https://support.pabau.com/en/pabau2/how-to-import-and-post-claim-md-remittances-eras) - [How to Import Your Claim History from Claim.MD](https://support.pabau.com/en/pabau2/how-to-import-your-claim-history-from-claim-md) See less ▼ ## Insurance Billing (Australia) - [Getting started with insurance billing (Australia)](https://support.pabau.com/en/pabau2/getting-started-with-insurance-billing-australia) - [Insurance Guide Part 1 (Australia): Set up Tyro Health and billing essentials](https://support.pabau.com/en/pabau2/insurance-guide-part-1-australia-set-up-tyro-health) - [Insurance Guide Part 2 (Australia): Client insurance setup](https://support.pabau.com/en/pabau2/insurance-guide-part-2-australia-client-insurance-setup) - [Insurance Guide Part 3 (Australia): Connect appointments to insurance](https://support.pabau.com/en/pabau2/insurance-guide-part-3-australia-connect-appointments) - [Insurance Guide Part 4 (Australia): Submit and track claims with Tyro Health](https://support.pabau.com/en/pabau2/insurance-guide-part-4-australia-submit-and-track) - [Understanding Medicare, DVA and HealthPoint claiming in Pabau](https://support.pabau.com/en/pabau2/medicare-dva-healthpoint-claiming-in-pabau) - [MBS item codes in Pabau](https://support.pabau.com/en/pabau2/mbs-item-codes-in-pabau) - [How to Use the Aged Debt Report (Australia)](https://support.pabau.com/en/pabau2/how-to-use-the-aged-debt-report-australia) See less ▼ ## US Insurance Billing Additional Resources - [Box 1 – Insurance Coverage Type](https://support.pabau.com/en/pabau2/box-1-insurance-coverage-type) - [The Top Right Corner – Carrier Block](https://support.pabau.com/en/pabau2/the-top-right-corner) - [Box 12 – Patient's Signature](https://support.pabau.com/en/pabau2/box-12-patients-signature) - [Box 13 – Insured's Signature](https://support.pabau.com/en/pabau2/box-13-insureds-signature) - [Box 4 – Insured's Name](https://support.pabau.com/en/pabau2/box-4-insureds-name) - [Box 2 – Patient's Name](https://support.pabau.com/en/pabau2/box-2-patients-name) - [Box 7 – Insured's Address](https://support.pabau.com/en/pabau2/box-7-insureds-address) - [Box 31 – Signature of Physician or Supplier](https://support.pabau.com/en/pabau2/box-31-signature-of-physician-or-supplier) - [Box 3 – Patient's Birth Date and Sex](https://support.pabau.com/en/pabau2/box-3-patients-birth-date-and-sex) - [Box 11 – Insured's Policy Group or FECA Number](https://support.pabau.com/en/pabau2/box-11-insureds-policy-group-or-feca-number) - [Box 5 – Patient's Address](https://support.pabau.com/en/pabau2/box-5-patients-address) - [Box 6 – Patient Relationship to Insured](https://support.pabau.com/en/pabau2/box-6-patient-relationship-to-insured) - [Box 15 – Other Date](https://support.pabau.com/en/pabau2/box-15-other-date) - [Box 22 – Resubmission Code and Original Reference Number](https://support.pabau.com/en/pabau2/box-22-resubmission-code-and-original-reference-number) - [Box 14 – Date of Current Illness, Injury or Pregnancy (LMP)](https://support.pabau.com/en/pabau2/box-14-date-of-current-illness-injury-or-pregnancy) - [Box 23 – Prior Authorization Number](https://support.pabau.com/en/pabau2/box-23-prior-authorization-number) - [Box 16 – Dates Patient Unable to Work](https://support.pabau.com/en/pabau2/box-16-dates-patient-unable-to-work) - [Box 17 – Referring Provider](https://support.pabau.com/en/pabau2/box-17-referring-provider) - [Box 26 – Patient's Account Number](https://support.pabau.com/en/pabau2/box-26-patients-account-number) - [Box 18 – Hospitalization Dates](https://support.pabau.com/en/pabau2/box-18-hospitalization-dates) - [Box 19 – Additional Claim Information](https://support.pabau.com/en/pabau2/box-19-additional-claim-information) - [Box 20 – Outside Lab](https://support.pabau.com/en/pabau2/box-20-outside-lab) - [Box 27 – Accept Assignment](https://support.pabau.com/en/pabau2/box-27-accept-assignment) - [Box 21 – Diagnosis Codes](https://support.pabau.com/en/pabau2/box-21-diagnosis-codes) - [Box 9 – Other Insured's Name](https://support.pabau.com/en/pabau2/box-9-other-insureds-name) - [Box 10 – Is the Patient's Condition Related To](https://support.pabau.com/en/pabau2/box-10-is-the-patients-condition-related-to) - [Box 25 – Federal Tax ID Number](https://support.pabau.com/en/pabau2/box-25-federal-tax-id-number) - [Box 24 – Service Lines](https://support.pabau.com/en/pabau2/box-24-service-lines) - [Box 29 – Amount Paid](https://support.pabau.com/en/pabau2/box-29-amount-paid) - [Box 32 – Service Facility Location](https://support.pabau.com/en/pabau2/box-32-service-facility-location) - [Box 28 – Total Charge](https://support.pabau.com/en/pabau2/box-28-total-charge) - [Box 33 – Billing Provider Info & Phone](https://support.pabau.com/en/pabau2/box-33-billing-provider-info-and-phone) See less ▼ - [Home Page](https://support.pabau.com/en/pabau2/home-page#main-content) - [Home Page](https://support.pabau.com/en/pabau2/home-page#home-page) - [Account & Billing](https://support.pabau.com/en/pabau2/account-billing#main-content) - [Account access](https://support.pabau.com/en/pabau2/account-billing#account-access) - [Account settings](https://support.pabau.com/en/pabau2/account-billing#account-settings) - [Billing](https://support.pabau.com/en/pabau2/account-billing#billing) - [Team](https://support.pabau.com/en/pabau2/team#main-content) - [Team Overview](https://support.pabau.com/en/pabau2/team#team-overview) - [Adding and Managing Staff Members](https://support.pabau.com/en/pabau2/team#adding-and-managing-staff-members) - [Staff Permissions](https://support.pabau.com/en/pabau2/team#staff-permissions) - [Staff Profiles and Documents](https://support.pabau.com/en/pabau2/team#staff-profiles-and-documents) - [Clinical Credentials](https://support.pabau.com/en/pabau2/team#clinical-credentials) - [Account Settings](https://support.pabau.com/en/pabau2/team#account-settings) - [Scheduler](https://support.pabau.com/en/pabau2/team#scheduler) - [Roles](https://support.pabau.com/en/pabau2/team#roles) - [Commissions](https://support.pabau.com/en/pabau2/team#commissions) - [Timesheets and Wages](https://support.pabau.com/en/pabau2/team#timesheets-and-wages) - [Teams and Visibility](https://support.pabau.com/en/pabau2/team#teams-and-visibility) - [Leave Management](https://support.pabau.com/en/pabau2/team#leave-management) - [Calendar](https://support.pabau.com/en/pabau2/calendar#main-content) - [Getting started](https://support.pabau.com/en/pabau2/calendar#getting-started) - [Booking Appointments](https://support.pabau.com/en/pabau2/calendar#booking-appointments) - [Managing Appointments](https://support.pabau.com/en/pabau2/calendar#managing-appointments) - [Using the calendar](https://support.pabau.com/en/pabau2/calendar#using-the-calendar) - [Security settings](https://support.pabau.com/en/pabau2/calendar#security-settings) - [Configuration](https://support.pabau.com/en/pabau2/calendar#configuration) - [General](https://support.pabau.com/en/pabau2/calendar#general) - [Managing payments from the calendar](https://support.pabau.com/en/pabau2/calendar#managing-payments-from-the-calendar) - [Blockouts](https://support.pabau.com/en/pabau2/calendar#blockouts) - [Creating a clinic list](https://support.pabau.com/en/pabau2/calendar#creating-a-clinic-list) - [Waitlist](https://support.pabau.com/en/pabau2/calendar#waitlist) - [Integrations](https://support.pabau.com/en/pabau2/calendar#integrations) - [Presets](https://support.pabau.com/en/pabau2/calendar#presets) - [Clients](https://support.pabau.com/en/pabau2/clients#main-content) - [General](https://support.pabau.com/en/pabau2/clients#general) - [Client Card](https://support.pabau.com/en/pabau2/clients#client-card) - [Appointments](https://support.pabau.com/en/pabau2/clients#appointments) - [Financials](https://support.pabau.com/en/pabau2/clients#financials) - [Letters](https://support.pabau.com/en/pabau2/clients#letters) - [Gift Vouchers](https://support.pabau.com/en/pabau2/clients#gift-vouchers) - [EMR - Labs](https://support.pabau.com/en/pabau2/clients#emr-labs) - [EMR - Client Problems](https://support.pabau.com/en/pabau2/clients#emr-client-problems) - [EMR - Forms](https://support.pabau.com/en/pabau2/clients#emr-forms) - [EMR - Patch Tests](https://support.pabau.com/en/pabau2/clients#emr-patch-tests) - [Care](https://support.pabau.com/en/pabau2/clients#care) - [Business Details](https://support.pabau.com/en/pabau2/business-details#main-content) - [Business Details](https://support.pabau.com/en/pabau2/business-details#business-details) - [Locations](https://support.pabau.com/en/pabau2/business-details#locations) - [General Settings](https://support.pabau.com/en/pabau2/business-details#general-settings) - [Data](https://support.pabau.com/en/pabau2/business-details#data) - [Services & Packages](https://support.pabau.com/en/pabau2/services-packages#main-content) - [Services](https://support.pabau.com/en/pabau2/services-packages#services) - [Packages](https://support.pabau.com/en/pabau2/services-packages#packages) - [Resources](https://support.pabau.com/en/pabau2/services-packages#resources) - [Virtual Services](https://support.pabau.com/en/pabau2/services-packages#virtual-services) - [Classes](https://support.pabau.com/en/pabau2/services-packages#classes) - [Add Ons](https://support.pabau.com/en/pabau2/services-packages#add-ons) - [Clinical](https://support.pabau.com/en/pabau2/clinical#main-content) - [Medical Forms](https://support.pabau.com/en/pabau2/clinical#medical-forms) - [Medical Form Templates](https://support.pabau.com/en/pabau2/clinical#medical-form-templates) - [Medical Form Types](https://support.pabau.com/en/pabau2/clinical#medical-form-types) - [Medical Forms Components & Fields](https://support.pabau.com/en/pabau2/clinical#medical-forms-components-fields) - [ePrescriptions](https://support.pabau.com/en/pabau2/clinical#eprescriptions) - [Drugs](https://support.pabau.com/en/pabau2/clinical#drugs) - [Custom Labs](https://support.pabau.com/en/pabau2/clinical#custom-labs) - [Vaccines](https://support.pabau.com/en/pabau2/clinical#vaccines) - [Diagnostic & Billing Codes](https://support.pabau.com/en/pabau2/clinical#diagnostic-billing-codes) - [Pabau AI Scribe](https://support.pabau.com/en/pabau2/pabau-ai-scribe#main-content) - [AI in Treatment Notes](https://support.pabau.com/en/pabau2/pabau-ai-scribe#ai-in-treatment-notes) - [Pabau GO iOS app](https://support.pabau.com/en/pabau2/pabau-go-ios-app#main-content) - [Getting started](https://support.pabau.com/en/pabau2/pabau-go-ios-app#getting-started) - 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