How to Enable Waitlist in Online Bookings

In this article, you will learn how to enable the Waitlist feature in Online Bookings. This feature allows your clients to add themselves to a waitlist when no appointment slots are available.

NOTE: Before enabling the Waitlist, please refer to this article to learn more about how it works and how to manage it.

Step 1: Navigate to Setup

Start by logging into your Pabau account using your login credentials. Then, navigate to the Setup button located at the bottom left corner of the screen.

Under the ''Services'' section you'll find the ''Online Booking'' tab.

Step 2: Customize Online Booking

Click the ''Customize'' button located on the bottom right side of the screen to access available settings.

Step 3: Enable Waitlist

In the Online Bookings customization section, go to the ''General'' tab and scroll down slightly to find the ''Allow Waitlist'' option. Check the box to activate the waitlist feature.

Step 4: Save the Changes

Next, click ''Save changes'' in the top right corner to apply your settings.

Make sure Online Bookings are enabled by toggling the switch at the top, then click ''Save changes'' to apply.

To learn more about how to enable Online Bookings please refer to this article.

Once the waitlist is enabled, this is how it will appear to your clients in Online Bookings.

Enabling the Waitlist feature allows your clients to join a waitlist when appointments are fully booked, helping you manage demand more effectively. By following the steps above, you can easily activate or deactivate this feature to suit your clinic’s needs.

For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.