This article covers the new Client Card, available to selected clinics from August 2026. If your Client Card looks different, see the How to Remove a Label from a Client (Classic) guide instead.
Step 1: Navigate to the Client Card
Log in to your Pabau account and navigate to the client card of the client from whom you want to remove a label by using the search bar at the top of the screen.
Step 2: Remove the Label
The quickest way is to click the small ✕ on the label itself, shown below the client’s name on the Personal tab.
Alternatively, click Add label to reveal all the labels in the system. The ones assigned to that client have a checkmark on their far right - click the label you wish to remove.
By following these steps, you can easily remove a label from a client’s card.
You need permission to edit clients to add or remove labels.
NOTE: We suggest reading our Clients article for a more in-depth exploration of this topic.
Was this guide helpful? Let us know by voting below - your feedback helps us write clearer articles.
For more guides, browse the related articles below or use the search bar at the top of the page. You can also watch our video learning series, the Pabau Academy, or visit the Support page for additional help.