Two-factor authentication significantly enhances the security of your Pabau account by requiring an additional verification step beyond just entering your login credentials. This added layer of security helps protect your account from potential attackers, even if they have obtained access to your email address or password.
The Login Process with Two-Factor Authentication:
Initiating Login:
When you or your team members attempt to log in to your Pabau accounts, you will first provide your standard login credentials (username and password) as usual.
Verification Code Request:
Upon providing the correct login credentials, you will be prompted to provide a verification code.
Receiving the Verification Code:
The verification code will be sent to the mobile phone number associated with your user profile within the Team feature of Pabau.
Inputting the Verification Code:
To complete the login process, you must input the verification code received on your mobile phone. This code acts as the second factor of authentication.
Successful Login:
Once the correct verification code is entered, access to your Pabau account is granted.
To enable 2FA, please follow the steps below:
Step 1: Navigate to Business Details
Click on "Setup" in the left sidebar menu and under "Business," select "Business Details."
Step 2: Access Security Settings
Click on the "Security" tab on the left side of the screen.
Step 3: Enable Two-Factor Authentication
Under "Security Tools," locate the "Force 2FA" option. Click on the "Disabled" button next to "Force 2FA."
In the prompt that appears, select "Enable" to activate two-factor authentication for your account.
NOTE: The 2FA feature in Pabau utilizes Pabau credits for generating verification codes. To ensure uninterrupted access, it's advisable to enable auto top-up of credits.
Choose Your 2FA Delivery Method (Email or SMS)
Once you have enabled Two-Factor Authentication (2FA) for your Pabau account as described above, you can view the option to choose how you receive your verification code at login.
This choice lets you select the primary delivery method that best suits your workflow and security preferences.
You’ll see a dropdown labeled “2FA Delivery priority” with two options:
-
SMS (Text Message) — Receive a one-time verification code sent to the mobile number associated with your account.
-
Email — Receive a verification code sent to your registered email address.
Click on the dropdown and select your preferred method (SMS or Email).
Ensure to click the 'Save Changes' button at the top right corner of the screen to finalize.
Sign in Another Way
When logging into your Pabau account, start by entering your email address and password as usual.
If two-factor authentication (2FA) has not been set up, you’ll then see the option Sign in another way on the next screen.
Clicking Sign in another way lets you continue logging in using an alternative sign-in method, without completing a 2FA step.
Key things to note
-
The Sign in another way option appears after you enter your email and password.
-
It is available only when 2FA is not enabled on your account.
-
Once 2FA is enabled, this option will no longer be shown and verification will always be required.
When you click Sign in another way, you’ll be given the option to send the verification code to your email instead.
Select this option, and a one-time code will be sent to your registered email address. Enter the code to complete signing in to your Pabau account.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.