How Two-Factor Authentication Works

Pabau offers Two-factor authentication (2FA) for enhanced account security, providing an additional layer of protection against unauthorized access. This article explains how 2FA works in Pabau and its benefits.

Two-factor authentication significantly enhances the security of your Pabau account by requiring an additional verification step beyond just entering your login credentials. This added layer of security helps protect your account from potential attackers, even if they have obtained access to your email address or password.

The Login Process with Two-Factor Authentication:

Initiating Login:

When you or your team members attempt to log in to your Pabau accounts, you will first provide your standard login credentials (username and password) as usual.


Verification Code Request:

Upon providing the correct login credentials, you will be prompted to provide a verification code.


Receiving the Verification Code:

The verification code will be sent to the mobile phone number associated with your user profile within the Team feature of Pabau.


Inputting the Verification Code:

To complete the login process, you must input the verification code received on your mobile phone. This code acts as the second factor of authentication.


Successful Login:

Once the correct verification code is entered, access to your Pabau account is granted.

To enable 2FA, please follow the steps below:

Step 1: Navigate to Business Details

Click on "Setup" in the left sidebar menu and under "Business," select "Business Details."

Step 2: Access Security Settings


Click on the "Security" tab on the left side of the screen.

Step 3: Enable Two-Factor Authentication


Under "Security Tools," locate the "Force 2FA" option. Click on the "Disabled" button next to "Force 2FA."



In the prompt that appears, select "Enable" to activate two-factor authentication for your account.

NOTE: The 2FA feature in Pabau utilizes Pabau credits for generating verification codes. To ensure uninterrupted access, it's advisable to enable auto top-up of credits.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.