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For Patients: How-to Guides
How to View Your Purchased Packages
In this article, we will guide you through the steps to easily view your purchased packages in the Client Portal.
Step 1: Access the Client Portal
Log into your Client Portal using your credentials. Once you're logged in, you'll be directed to your dashboard where you can manage and view your purchased packages.
Step 2: Navigate to the "My Packages" Section
From your dashboard, click on "My Packages" to view the list of packages you've purchased and their remaining sessions.
NOTE: If the Packages section is not visible in your account, it may be due to the clinic's settings or preferences. In such cases, please contact the clinic directly to inquire about package availability or access.
Step 3: View Package Details
Click on a package to see more information, such as the services included, how many sessions are remaining, and the expiration date (if applicable).
If the clinic has enabled it, you’ll also see a Book button right from the package, allowing you to quickly schedule your next session.
NOTE: To learn more about how to purchase a package or book a session from an existing package, please refer to this article.
Now that you know how to view your packages, you can easily keep track of your sessions and make the most out of what’s available to you.
For a comprehensive overview, please refer to the Master Guide, where you'll find detailed information on managing your account. If you need further assistance, feel free to use the search bar above to explore additional helpful guides.