How to View Your Loyalty Points

In this guide, we’ll show you how to view your loyalty points in the Pabau Client Portal.

Loyalty points are a great way to earn rewards for your visits and purchases. If the clinic has enabled this feature, you can easily check your balance at any time.

Step 1: Access the Client Portal

Start by logging into your patient account using the clinic’s online booking link. You may have received this link by email or SMS from the clinic. Use your email address and password to sign in. If you don’t have an account yet, you’ll need to register first.

Step 2: Access the Loyalty Section

Once logged in, click on your profile icon in the top-right corner of the screen. From the dropdown menu, select “Loyalty” to view your available points.

NOTE: If you do not see the ''Loyalty'' section in your profile, it means that this feature has not been enabled by the clinic. For more information, please contact the clinic directly.

Step 3: Review Your Loyalty Points

In the ''Loyalty'' section, you’ll see a full breakdown of your points. This includes the total amount spent, the total points earned, and a detailed history showing when and how points were added.

Each entry includes the date, time, and the reason points were awarded—such as booking an appointment or purchasing a service.

Now that you know how to view your loyalty points, you can easily keep track of your rewards and make the most of the benefits offered by the clinic.

For a comprehensive overview, please refer to the Master Guide, where you'll find detailed information on managing your account. If you need further assistance, feel free to use the search bar above to explore additional helpful guides.