How to Configure Multiple Tax Rates

In this article, we'll guide you through the process of setting up multiple tax rates in your Pabau account and ensuring they are correctly displayed on your invoices.

Step 1: Navigate to Taxes 

To get started, log into your Pabau account. From the left sidebar menu, navigate to Setup and then select Taxes under Financials. This is where you'll manage all your tax rates.

Step 2: Creating New Tax Rates

Once you're in the Taxes section, click on "New Tax Rate" in the top right corner of the screen to create new tax rates. Here, you will need to enter all the relevant tax rates for your business.

When setting up multiple tax rates, you need to group them appropriately. Each tax rate should be created separately, and then combined if needed.

For example, if your business requires a GST rate of 5% and a PST rate of 7%, you should create these two rates individually.

Additionally, if you need a combined rate that includes both GST and PST, you should create a third rate that represents the total percentage of both taxes combined. In this case, the combined GST and PST rate would be 12%.

  • GST: 5%
  • PST: 7%
  • Combined GST and PST: 12%

Ensure that the name of each tax rate clearly indicates its components, especially for the combined tax rates.

Step 3: Assigning Tax Rates to Services

After setting up your tax rates, the next step is to assign them to your services. Navigate to the Setup section and select Services under Services.

Click on the service you wish to assign a tax rate to, which will open the Edit Service modal. Within this modal, go to the Pricing tab and select the relevant tax rate in the Tax field.

Click on "Save" in the top right corner to save the changes. Repeat this process for all other services, products, and packages. 



NOTE: For guidance on assigning taxes to products, please refer to this article, and for packages, refer to this article.

Step 4: Adjusting the Invoice Template

With your taxes assigned to services, products, and packages, it's important to adjust the invoice template to reflect the correct names of the tax rates.

By default, Pabau names the tax rate "VAT." To update this, navigate to Setup and select Invoice Templates under Financials. Hover over the default invoice template, click on the three dots icon, and choose Edit.

In the Edit Invoice Template modal, click on the Payment Info tab on the left-hand side. Then, under the Payment Info section, select the Body tab. Here, you will see components split into Used and Available sections.

Navigate to the VAT and VAT % fields, which you can rename to reflect your specific tax rates. 

Following the example provided above, you might choose to rename them as GST/PST and GST/PST %.

 

Enter the names of your tax rates in both fields and click "Save" in the top right corner of the screen.

NOTE: For more details on setting up invoice templates, please refer to this article.


This adjustment ensures that the tax rates associated with each service, product, or package are accurately displayed on your client's invoices, showing the appropriate tax percentage as part of the total item price.

By following these steps, you can effectively configure multiple tax rates in your Pabau account and ensure they are correctly displayed on your invoices, providing clarity and accuracy for both your business and your clients.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.