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How to Apply Promotions at Point of Sale

In this article, we'll walk you through applying a promotion at checkout when processing a sale through the Point of Sale.

When a promotion is enabled for Point of Sale, your team can apply it directly at checkout, with no code entry required. Let's see how this works. 

Step 1: Accessing the Point of Sale

To begin, log into your Pabau account and navigate to the Point of Sale. You can access the Point of Sale using one of the following methods:

  • Use the Create button at the top of the screen and select Sale.
  • Navigate to Calendar in the left sidebar menu and click on the appointment you wish to check out, then select Checkout.
  • Open the client card of a client, then click on the blue plus icon in the bottom right corner of the screen and select Sale.

Step 2: Processing the Transaction

Within the Point of Sale interface, proceed with the transaction as usual.

If you used the Create button to access the Point of Sale, first add a client in the top right corner. Then, add the products and services that should be included in the invoice.

If you are raising the invoice from within the calendar, the client and service will be pre-selected. If necessary, you can add additional products and services.

Promotions 15

Step 3: Applying the Deal

Applying a discount to a single item

 To apply a discount to a single service or product, select the item in the invoice.

pos 1

This will open the item's details, where you'll find a Discount dropdown. Select the promotion you'd like to apply - in this example, Summer Glow Offer · 20% and then click Save. The discount will be reflected against that item only. 

pos 2

Applying a discount to the entire invoice

To apply a discount across the whole invoice rather than a single item, click the three-dot menu at the bottom of the invoice, then select Add discount

pos 3

A list of available discounts will appear - choose the promotion you'd like to apply, in this example Summer Glow Offer · 20% off. The discount will be spread proportionally across all items on the invoice. 

pos 4

Once applied, review the updated total, then click Continue in the bottom right corner to complete the sale.

NOTE:

When a flat rate discount is applied to the entire invoice, the amount is divided among the items proportionally, based on each item's share of the invoice total. For example, a £90 flat rate discount applied to an invoice containing three items would be split as follows:

Item Share of invoice Discount applied
Botox 33.3% £30
Facial 16.7% £15
Dermal filler 50% £45

 

 Good to know:

If a promotion is scoped to specific services, products, or employees, it will only apply to items in the basket that match those rules. Any items that don't match will be charged at their standard price.

With these steps, you can confidently apply discounts to any sale processed through the Point of Sale.


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For more guides, browse the related articles below or use the search bar at the top of the page. You can also watch our video learning series, the Pabau Academy, or visit the Support page for additional help.