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How to Apply Custom Discounts to Quotes

Applying discounts during the quoting process helps you adjust pricing for individual clients, offer promotional rates, or close deals more effectively. In this article, we will walk you through how to apply a custom discount to individual line items during quote creation in Pabau.

NOTE: To better understand how quotes work in Pabau, we recommend reviewing this article before proceeding.

Step 1: Navigate to Quotes

To create a quote, navigate to "Money" in the left side-bar menu, then click on "Quote" to access the Quotes page.  

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Step 2: Start Creating a New Quote

Click the ''Create Quote'' button located in the top-right corner of the Quotes page to begin the quote creation workflow.

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During this process, you will:

  • Select the client or lead the quote is intended for
  • Optionally associate the quote with an existing appointment
  • Choose a quote template and provide basic details such as the quote name, owner, location, and expiration date
  • Add buyer comments and specify payment terms
  • Add line items, including products, services, or custom items
  • Configure signature settings for client approval
  • Set up payment options, if applicable

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NOTE: For a complete walkthrough of the entire quote creation process, please review this article.

Step 3: Apply a Custom Discount

Once you have added your line items to the quote, you can apply custom discounts to each item individually.

In the ''Line Items'' section, locate the ''Discount'' column for each line item. Click the dropdown arrow next to the current discount option to view the available discount types.

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At the bottom of the discount list, you will find options to enter a Custom Percentage or a Custom Amount. Select the appropriate option, enter your desired discount value, and then click ''Add Discount'' to apply it.

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The total for the line item will update immediately to reflect the applied discount. Repeat this process for any additional line items where you wish to apply custom discounts.

Step 4: Review and Finalize Your Quote

Once you’ve applied any custom discounts and confirmed all line items, click ''Review'' to review the quote in full.

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Custom discounts will be clearly displayed next to each line item, and the overall pricing will reflect all applied adjustments.

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When you're ready, click ''Create Quote''. A pop-up will appear with several options:

  • Copy the quote link to share it manually

  • Write your own email using the generated quote link

  • Send the quote directly to the client via email from within Pabau

  • Or cancel if you'd like to make further changes

Choose your preferred action to complete the quote process.

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By following these steps, you can easily apply custom discounts to individual line items during the quote creation process in Pabau. This allows for greater flexibility in pricing, improved client satisfaction, and a more streamlined quoting experience.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.