In this article, you'll learn how to manage appointment cancellations and maintain an organized and up-to-date schedule in Pabau.
Step 1: Navigate to Calendar
Log in to your Pabau account, and in the left sidebar menu, click on Calendar.
Step 2: Initiate Cancellation
Click on the appointment you want to cancel. In the menu that opens, click on Cancel.
In the following menu, Cancel Appointment, select a cancellation reason from the dropdown menu. You cannot cancel an appointment without a cancellation reason.
Step 3: Confirm Cancellation
If necessary, adjust how you'd like to notify the client. Click on "Proceed" to confirm the cancellation.
The appointment is now successfully canceled.
An appointment that has been canceled will not appear in your calendar but will still be accessible on the client card under the Cancelled tab.
If you wish to display canceled appointments in your calendar, click on "Calendar view mode" in the top right corner of the calendar.
Tick the "Show canceled" button to include canceled appointments in your calendar view.
NOTE: You can also learn about this topic by watching a lesson on Pabau Academy.
In addition, we suggest reading our Calendar article for a more in-depth exploration of this topic.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.