Step 1: Access your Pabau account
Log in to your Pabau account and navigate to ''Setup'', then select ''Subscription'' under the ''Business'' section.
Step 2: Manage Subscriptions
The default window that opens is the "Manage Subscriptions" tab, where you can find the necessary tools to update your plan.
Step 3: Access, Manage and Upgrade Subscription
Navigate to the "Active subscriptions" section. From there, you can change or choose the plan that's right for your practice by clicking on the "Change" button. A menu will open up with the subscription options for you to choose from.
If you’re looking to switch to a yearly plan for additional savings, you’ll see long-term options like the 12-month, 24-month, and 36-month plans. Simply select the plan that works best for your practice.
By following these steps, you will be able to upgrade your subscription plan.
How to Cancel Your Marketing Plus Add-On
Start by logging in to your Pabau account using your login credentials. Then, navigate to the "Setup" section. Select "Subscription" under the Business category.
To cancel the Marketing Plus subscription, navigate to the three dots on the top right corner of the subscription plan. This will reveal the "Cancel" option.
In the "Cancel Your Addon?" window, type CANCEL in the field, then click the "Submit" button.
Note: Submitting this form sends a cancellation request only. To complete the cancellation, our Finance team must process it. For confirmation, timing, or any refund questions, contact finance@pabau.com.
How to Cancel Your Care Plus Add-On
Start by logging in to your Pabau account using your login credentials. Then, navigate to the "Setup" section. Select "Subscription" under the Business category. To cancel your Care Plus subscription, navigate to the three dots in the top right corner of the subscription plan. This will reveal the "Cancel" option.
In the "Cancel Your Addon?" window, type CANCEL in the field, then click the "Submit" button.
Note: Submitting this form sends a cancellation request only. To complete the cancellation, our Finance team must process it. For confirmation, timing, or any refund questions, contact finance@pabau.com.
How to Downgrade Your Subscription
To downgrade your subscription, contact our Finance team at finance@pabau.com. Depending on the plan you're moving to, you may first need to remove any users and locations that exceed the limits of your new subscription. Our team will guide you through the process and confirm the changes.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.