How to Enable Promo Codes in Your Online Bookings

Promo codes are an effective tool for businesses to increase customer loyalty and boost revenue. Offering discounts through promo codes not only attracts new clients but also retains existing ones.

Step 1: Navigate to Discounts 

Start by logging into your Pabau account. Navigate to the Setup menu in the left sidebar, then select "Discounts" under Financials. Alternatively, use the search bar in the top right corner of the Setup section to search for Discounts.

Step 2: Create or Edit a Discount


In the Discounts feature, create a new discount or edit an existing one.

Ensure that the discount includes a "Discount Code," which can be set up in the "General" tab.

Step 3: Configure Online Booking Settings


Go back to Setup and click on "Online Booking" under Services, then select "Customize" on the right.


Step 4: Enable Promo Codes


In the Online Booking settings, access the "Your Booking Details" tab.

Check the "Allow promo codes" option and save the changes by clicking on "Save changes" in the top right corner.



Enabling this option will introduce a field in the last step of the online booking process, allowing clients to enter the provided promo code. This code will automatically reduce the total price of their appointment.

NOTE: Promo codes can only be applied when the full payment is required to complete an online booking and cannot be used to discount deposits.




In addition to discount codes, clients can also use gift voucher codes as promo codes. To learn how to create gift vouchers, read this article.

NOTE: This option is only accessible when you have integrated Stripe with your Pabau account. To integrate Stripe, follow the steps provided in this article

Step 5: Share Promo Codes


One effective way to share promo codes with clients is through email or SMS newsletter campaigns.

Create a marketing campaign to distribute promo codes to your clients, encouraging them to use these codes when booking appointments online.

By following these steps, you can seamlessly integrate promo codes into your online bookings, providing a valuable incentive for clients and contributing to the overall success of your business.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.