How to Apply Cancellation Reasons

In this article, we'll demonstrate how to apply the cancellation reason to existing appointments.

Step 1: Navigate to the Calendar

Start by logging into your Pabau account. Once you're in, click on Calendar in the left sidebar menu.

NOTE: If you require more information on creating cancellation reasons, you can refer to this article.

Step 2: Apply the Cancellation Reasons

Once you've created your cancellation reasons, you can go to the calendar and apply them if a client wants to cancel the appointment.

You'll have the option to choose whether you want to notify the client or cancel without notifying them. For instance, you might choose not to notify them if they're currently on the phone with you.

For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.