Ensure smooth online booking functionality in Pabau by following these preconditions, guaranteeing accurate availability for clients at all times.
Create Shifts for All Staff Members:
It's essential to have shifts created for all staff members to facilitate accurate scheduling.
For more information on creating shifts, read this article.
Set Up Shifts Properly in Terms of Services:
Verify that shifts are configured correctly in terms of the services included in them. If a service is not associated with any shift, clients won't see staff members' availability.
When introducing new services, ensure they are added to the relevant shifts.
Check Staff Permissions for Performing Services:
Confirm that staff members assigned to perform specific services have the necessary permissions.
Navigate to Team, select a staff member, go to the Services tab, and choose the services the employee can perform.
Ensure Online Booking for Services:
Make services bookable online by going to Setup, then clicking on "Services" in the Services section. Click on the service and access the Online Booking tab.
Enable online booking for the service and ensure the right locations and employees are assigned in the "Assign" tab.
For more information on setting up your services, read this article.
Verify Online Booking Status for Locations:
Confirm that locations where employees can be booked online are configured accordingly.
Navigate to Setup, then click on "Locations" under Business.
Click on "Edit" next to each location and check under "General" that "This location accepts online bookings" and "Show online" are enabled.
By adhering to these considerations, you'll establish the necessary conditions for your online bookings to function seamlessly, delivering accurate availability information to clients and optimizing their booking experience.
NOTE: You can also learn about this topic by watching a lesson on Pabau Academy.
In addition, we suggest reading our Online Bookings article for a more in-depth exploration of this topic.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.