Your Business Details section in Pabau powers many of the core client-facing features across your system — from invoices and emails to branding and appointment messages.
Making sure this area is correctly set up helps maintain a polished, professional image for your clinic. Here are the best practices we recommend.
NOTE: Need help accessing this section? Start with this guide.
1. Upload a logo with no background and in high quality
Your logo appears in email notifications, invoices, and documents. For best results:
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Use a transparent PNG file (no white or colored background)
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Ensure it is high resolution and not blurry or stretched
If your current logo appears low quality, email it to our team — we’re happy to help improve it.
2. Enter your full clinic name
Always use your complete business name in the Business Name field, exactly as it appears on your website, signage, and marketing materials. This ensures consistency across all your client communications.
Example:
✅ “Maniera Medical”
❌ “Maniera”
3. Add your main business phone number
Include your main contact number, ideally the one clients see on your website or use to reach your front desk.
This number is used in:
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SMS messages (via merge tags)
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Appointment reminders
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Letter headers and more
4. Match your Company Email to your public-facing contact
The Company Email should reflect your real clinic contact — ideally, the same email shown on your website or in your contact section. This creates trust and ensures consistency in communications.
Best practice: bUse something like info@yourclinic.com, not a personal Gmail or placeholder.
5. Add your website — keep it clean and simple
In the Website field, you can enter your URL with or without “www.” Both are accepted, but we recommend sticking to whichever format is most consistent across your marketing.
Tip:
✅ www.manieramedical.com
✅ manieramedical.com
❌ https:// links or long tracking URLs
6. Optional: Other Settings to Review
Make sure to also review these related sections in your Business setup:
Your Business Details are more than just admin settings — they directly shape the way your clients perceive your clinic.
Make sure everything here is up to date, branded, and aligned with the rest of your marketing.
If you ever need help with your logo or branding setup, don’t hesitate to reach out. We’re here to help.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.