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Memberships: Introduction

Offer clients subscription plans they pay for weekly, monthly, or yearly — and reward them with free services, discounts, or credit that apply automatically.

  • Available on: All Pabau plans

  • Pricing structure: Included as standard

  • Where you can use it: Pabau web and the Pabau GO iOS app

  • Set-up time: Memberships depend on a couple of other things being in place first — most importantly an active Stripe integration. Read more in the Before you start section.

  • Ideal for: Any clinic looking to build loyalty and reliable recurring revenue

  • Best-kept secret: Because memberships bill automatically through Stripe and their perks apply themselves at checkout, once a client is signed up the recurring revenue and the rewards run on their own — no manual chasing, no reapplying discounts each visit.

 

What are Memberships?

Memberships let you offer clients a subscription plan — billed weekly, monthly, or yearly — in exchange for a set of perks. A plan can include free services, automatic discounts, spendable credit, or any other benefit you wish — it doesn't have to be something in Pabau. 

Once a client subscribes, Pabau bills them automatically on the schedule you set, generating an invoice and payment each cycle. Their perks stay active for as long as the membership does, and renew each time a payment is taken.

Key things you can do

  • Offer plans billed weekly, monthly, or yearly, with pricing you can vary by location

  • Build cumulative perks — free services, auto-applied discounts, credit, or custom benefits

  • Set how often each perk refreshes and choose whether unused allowances roll over

  • Offer individual or family plans, letting a client's family members share the perks

  • Use the dashboard to track recurring revenue, active subscribers, and churn

  • Pause, resume, upgrade, downgrade, or cancel a client's membership at any time

Before you start

Memberships rely on a few things being set up before you can create and sell a plan. Here's what's needed. If you wish to sell them online, you'll also need online bookings active.

Get started

  • New to Pabau? Book a demo to see Memberships in action.

  • Already a customer? Open Memberships in your Pabau account

  • Setting up for the first time? Start by connecting Stripe.

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