How to Set Staff Permissions

In Pabau, customizing staff permissions ensures your team has the right access. While permissions are initially set up during user creation, this article shows you how to edit them later.

Step 1: Navigate to the Team feature

Log in to your Pabau account, and in the left sidebar menu, go to Team, then click on the "Team" button. Click on the user whose permissions you wish to edit. 

Step 2: Access User Permissions

Click on the user whose permissions you want to edit, then select "Permissions."

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Step 3: Set Up Permissions

In the Permissions section, there are various permission categories, which correspond to the main features in Pabau. Click on each category to see the specific permissions it includes.

Hover over the question mark next to each permission to understand what actions it allows within the system.

  • To disable a specific permission, toggle the blue button to grey. To disable all permissions within a category, use the "Uncheck All" button.
  • To enable a specific permission, toggle the grey button to blue. To enable all permissions within a category, use the "Check All" button.

Step 4: Assign a Role

Alternatively, you can assign a role to the team member. This automatically assigns the permissions associated with that specific role.

For more details on setting up roles, please read this article.

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Step 5: Switch to the Services Tab

Additional permissions for the staff member can be found under the Services tab. To enable a permission, simply toggle the switch. A blue toggle means the permission is active for the staff member, while a grey toggle indicates it’s disabled.

On the "What type of employee is ____?" section you have the following settings:

  • Is capable of performing services or selling products 

    Enable this if the staff member will be actively performing treatments or selling products. This allows their name to be assigned to services and product sales in the system.

  • Has a calendar available for bookings

    This gives the staff member their own calendar where appointments can be booked. If disabled, they won’t appear on the calendar or be available for scheduling.

  • Accepts online bookings
    Toggle this on if clients should be able to book appointments with this staff member through your online booking portal. If turned off, they’ll only be bookable internally by your team.
  • Appear on Scheduler
    This setting controls whether the staff member appears on the main scheduler where you create and manage shifts. Turn it off if the team member doesn’t need to be included in the shift scheduling view.

On the "Services" section you can select which services the employee can perform (if they perform services).

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Step 6: Save Changes

Once adjustments are made, click on "Save Changes" in the top right corner to apply and save the modified permissions.

By following these steps, you can easily customize and manage user permissions in Pabau, ensuring your team has the appropriate access to the features they need.

NOTE: You can also learn about this topic by watching a lesson on Pabau Academy.

In addition, we suggest reading our Team article for a more in-depth exploration of this topic.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.