---
title: Reviews
description: Unlock the potential of reviews to build social proof and drive client engagement. This guide will lead you through the process of efficiently managing and leveraging reviews within Pabau, enhancing your business's credibility and influence.
---

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# Reviews

## Unlock the potential of reviews to build social proof and drive client engagement. This guide will lead you through the process of efficiently managing and leveraging reviews within Pabau, enhancing your business's credibility and influence.

Reviews in Pabau brings your client feedback together in one place: a survey your clients receive after their appointment, a public review page hosted by Pabau, imported reviews from platforms such as Google and Trustpilot, a dashboard for replying to them, and trust badges you can embed on your website.

This article is the starting point. Each step below links to a full guide.

![The Reviews dashboard: headline summary, overall rating, platform breakdown and filter tabs](https://support.pabau.com/hubfs/kb/01-reviews-dashboard.png)

*The Reviews dashboard: headline summary, overall rating, platform breakdown and filter tabs*

#### Set Reviews up

1. [How to Enable Reviews](https://support.pabau.com/en/pabau2/how-to-enable-reviews?hsLang=en) - switch on your public review page, turn on the email and SMS feedback requests, and have Pabau ask for feedback automatically after every appointment.
2. [Customizing the Feedback Survey Builder](https://support.pabau.com/en/pabau2/customizing-the-feedback-survey-builder?hsLang=en) - control how the survey looks, how client names appear on published reviews, and how long clients can rate an appointment for.
3. [Customizing the Feedback Survey Questions Section](https://support.pabau.com/en/pabau2/customizing-the-feedback-survey-questions-section?hsLang=en) - name your survey and choose the questions your clients answer, using the Question Bank and merge tags.

#### Grow and share your reviews

1. [How to Set Up Google Reviews](https://support.pabau.com/en/pabau2/how-to-set-up-google-reviews?hsLang=en) - connect your Google business and send happy clients on to leave a public Google review.
2. [How to Add Review Widgets to Your Website](https://support.pabau.com/en/pabau2/how-to-add-review-widgets-to-your-website?hsLang=en) - embed a live rating badge or a rotating review carousel on your own site.

#### Manage what comes in

1. [Overview of Reviews](https://support.pabau.com/en/pabau2/overview-of-reviews?hsLang=en) - the dashboard tour: filtering, replying, the analytics view and exporting.
2. [How to Configure Your Feedback Visibility Settings](https://support.pabau.com/en/pabau2/how-to-configure-your-feedback-visibility-settings?hsLang=en) - control how long the Rate button stays available to clients after an appointment.

**TIP:** If you are setting Reviews up for the first time, work through the guides in the order above - each one picks up where the last finished.

---

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