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      How to Check Package Usage History

      This article will show you how to view your clients' package usage history.

      Step 1: Navigate to the Client Card

      Log in to your Pabau account, and from the search bar located at the top center, search for a client whose client card you wish to open.

       

      Step 2: Open Packages 

      Once you're on the client's profile, go to the "Packages" tab. Choose the desired package, click on the three vertical dots on the right, and then select "More details."

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      Step 3: Check Usage History 

      In this menu, you'll see a detailed breakdown of the session usage, including:

      • Number utilized: How many sessions have been used.
      • Voided: Any sessions that were canceled or made invalid.
      • Transferred to the account: Sessions that have been moved to the client's account balance.
      • Pending sessions awaiting use: Sessions that are paid for but not yet redeemed.

      You can manually adjust the status of a package session by simply clicking on its current status and selecting from the available options.

      image-png-Mar-11-2024-02-47-23-6076-PM

      By following these steps, you can review and manage your clients' package usage history.

      For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

      Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.