Memberships in Pabau make it easy to offer flexible plans to your clients, helping you build loyalty and recurring revenue. You can access the Membership dashboard under ''Clients'' in the left sidebar menu.
Membership Dashboard
The Membership Dashboard gives you a complete overview of your membership performance and subscriber activity.
At the top of the dashboard, you'll find four key metrics:
- Monthly Recurring Revenue (MRR): The total revenue generated from active memberships each month, including a comparison to the previous month so you can track growth over time.
- Active Subscribers: The total number of clients currently subscribed to a membership plan, along with how many are new or churned this month.
- Subscriber Churn Rate: The percentage of clients who have canceled their memberships over a specific period, shown alongside the industry average for comparison.
- ARPU (Average Revenue Per User): The average monthly revenue generated per subscriber.
Below the metrics, the Subscriber Growth Over Time chart displays how your total subscriber count has changed over the last 12 months, giving you a clear visual of your membership growth trends. You can toggle between viewing total subscribers and MRR using the buttons above the chart.
On the right side of the dashboard, the Plan Performance section lists all your active membership plans along with the number of subscribers and MRR each plan is generating.
You can click ''Show more'' to see the full list, ''Add new plan'' to create a new membership directly from the dashboard, or ''View all plans'' to go to the full Memberships management page.
Members
Below the dashboard overview, the Members table gives you a detailed breakdown of all clients who have subscribed to a membership plan. You can search by name or email, and filter by Status or Plan to narrow down the list.
The table includes the following columns for each member:
Member: The client's full name and email address.
Plan: The membership plan the client is subscribed to.
Status: The current status of their membership — Active, Paused, or Canceled.
Payment Method: The payment method linked to their membership for automatic billing.
Total Spend: The total amount the client has spent.
Payments: A visual record of all payments made by the client.
Last Payment: The date and time of the most recent payment.
Joined: The date the client first subscribed to the membership.
You can also export the full members list using the ''Export'' button in the top right corner of the table.
Now that you know how to set up and manage memberships in Pabau, you can start building stronger client relationships and generating reliable recurring revenue for your clinic.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.