Overview of Labs

This article covers the lab page in Pabau.

Step 1: Navigate to Clients

You can start by logging in to your Pabau account using your login credentials. Expand the Clients tab on the left sidebar menu to access the lab's page. 

Step 2: Overview of Labs

In the Labs page, you'll find all your lab requests separated into four stages:

  • Backlog - lab requests that were created but not submitted to a lab.
  • Requested - lab requests that were sent to a lab.
  • Received - lab requests that returned from the lab but have yet to be opened.
  • Reviewing - lab requests we've received and opened.


If you've created your lab requests through a lab integration, they'll be automatically moved through the stages. Otherwise, you can manually drag and drop them onto the desired stage.

While dragging a request, the option to send or cancel the request will appear at the bottom of the page.

Each lab request features key information, including the client's name, the lab test code, and the submitting doctor's initials. When you hover over the initials, the full name will be revealed.

If a lab request has been inactive for over seven days, a note will appear on the request when you hover over it.

This comprehensive overview and intuitive design make it easy to manage your lab requests effectively, ensuring you can easily track and monitor lab results.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.