How to Void an Invoice

In this article, we will guide you through the steps of voiding an invoice in Pabau.

Step 1: Navigate to the Client Card

Start by logging into your Pabau account and proceed to access the client card of the desired client by utilizing the search bar located at the top of the screen.

Step 2: Access Financials

Open the Financials tab, then under Invoices, click on the invoice number of the invoice you wish to void.

Step 3: Edit the invoice

In the Edit invoice modal, hover over the Options button in the top right corner to reveal the Void option. Click on it.

Step 4: Void invoice

Once you access the prompt, simply click "Void Invoice" to confirm. Following this step, the invoice will be successfully voided.

NOTE: Please note that payments processed via Stripe cannot be voided. Voiding would break the link between the payment entry in Pabau and the Stripe payment entry. Instead, please refund the payment.

For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.