--- title: How to Void a Package Session description: In this article, we'll cover how to void a session from a client's package. --- [Skip to content](https://support.pabau.com/en/pabau2/how-to-void-a-package-session#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Services & Packages](https://support.pabau.com/en/pabau2/services-packages?hsLang=en) 3. [Packages](https://support.pabau.com/en/pabau2/services-packages?hsLang=en#packages) # How to Void a Package Session ## In this article, we'll cover how to void a session from a client's package. #### Step 1: Log into Your Pabau Account [Log into your Pabau account](https://app.pabau.com/) and open the client card of the client for whom you wish to void a package session. #### Step 2: Navigate to the Packages Tab Click on the **"Packages"** tab, then find the package from which you want to void a session. Click on the three-dots icon (kebab menu) to the right of the package and select **"More details."** ![image-png-Jul-25-2024-02-17-25-7395-PM](https://support.pabau.com/hs-fs/hubfs/Services%20and%20Packages%20category/image-png-Jul-25-2024-02-17-25-7395-PM.webp?width=640&height=335&name=image-png-Jul-25-2024-02-17-25-7395-PM.webp) #### Step 3: Void the Session Each session is listed with its current status, either **"Booked"** (scheduled but not yet redeemed) or **"Redeemed"** (used). Click on the three vertical dots next to the session you wish to void and select **"Void."** Voiding moves a session one step back depending on its current status: - **Voiding a Booked session:** The session reverts to **"Pending"** and becomes available again when selecting the **"Book from package"** option in the calendar. - **Voiding a Redeemed session:** The session reverts to **"Booked."** The package usage payment entry is removed from the **"Payments"** sub-tab of the **"Financials"** tab in the client's profile, and the appointment it paid for will show as unpaid. ![void package](https://support.pabau.com/hs-fs/hubfs/Services%20and%20Packages%20category/void%20package.png?width=670&height=436&name=void%20package.png)   By following these steps, you can efficiently manage and void package sessions in Pabau, ensuring accurate tracking and usage of client packages. --- For [more guides](https://support.pabau.com/en/pabau2?hsLang=en), refer to related articles below, select additional guides, or use the search bar at the top of the page. 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