How to View Event Logs for Memberships

In this guide, we'll walk you through the steps to view the event logs for a membership.

Step 1: Open Client Card

Start by logging into your Pabau account and navigating to the client card of the client whose membership event logs you wish to view.

Step 2: Go to Memberships Tab

In the client card, click on the Memberships tab to view the list of memberships associated with the client.

Step 3: Select Event Log

Click on the three-dot icon next to the membership and select "Event Log" from the available options. This will open a side menu displaying detailed information about the membership.

Step 4: View Customer Details

The Customer section will show the name and email of the client whose membership is being viewed.

Step 5: View Invoices

The Invoices section displays all invoices processed for this membership, organized chronologically (most recent first). This section includes the following columns:

• Invoice Number: Clickable; clicking opens the Edit Invoice modal.
• Amount: The price paid for the membership.
• Status: The status of the invoice.
• Due: Shows the unpaid amount, if the invoice is outstanding.
• Created On: The date and time the invoice was created.

For each invoice, you'll have the following options when clicking the three-dot menu:

• Download as PDF: Download a PDF version of the invoice.
• View Invoice: Opens the Edit Invoice modal for the selected invoice.

Step 6: View Events

The Events section lists all events related to this membership, including actions like draft invoices created and payment attempts (both successful and unsuccessful).

The events are organized by Event and Created On in chronological order, with the most recent event listed first.

By following these steps, you can easily view event logs for a client's membership and access relevant information about invoices and events.