How to Update Your Personal Information

In this guide, we’ll walk you through the steps on how to review and update your personal information in the Pabau Client Portal.

Keeping your personal details up to date ensures seamless communication and accurate records with the clinic. The portal makes it easy to access and modify your information anytime, from anywhere.

Step 1: Access the Client Portal

Start by logging into your patient account using the clinic’s online booking link. You may have received this link by email or SMS from the clinic. Use your email address and password to sign in. If you don’t have an account yet, you’ll need to register first.

Step 2: Access Your Personal Details

Once logged in, click on your profile icon in the top-right corner of the portal.
From the dropdown menu, select "Personal Details" to open your personal information page.

Step 3: Review and Edit Your Information

On the "Personal Details" page, the information available to you may vary depending on how the clinic has configured it, but you’ll be able to review and update any of the details that are visible, such as:

• Profile photo: Upload or update your photo so clinic staff can easily recognize you.

• Full name: Make sure your legal name is correct for identification and documentation purposes.

• Date of birth: Used to verify your identity and ensure accurate medical records.

• Phone number: Keep this up to date so the clinic can reach you for confirmations, reminders, or follow-ups.

• Email address: Your main point of contact for appointment confirmations, updates, and messages from the clinic.

• Address: Important for billing, correspondence, and in some cases, regulatory compliance.

• Emergency contact details: Provide a trusted contact the clinic can reach out to in case of a medical emergency.

• Medical history (if enabled by the clinic): Share relevant medical conditions, allergies, or past treatments to help your provider deliver safe, informed care.

Click into any field you’d like to change, update the information, and click ''Save'' to apply your changes.

Now that you know how to update your information in the Client Portal, take a moment to ensure your details are accurate and up to date—so the clinic can continue to provide you with the best possible care.