In this article, we will guide you through the steps to set up the Enterprise Email feature in your Pabau account.
The Enterprise Email feature allows you to send emails from a dedicated company email address rather than the default no-reply@pabau.com. This adds credibility to your communications, strengthens your brand identity, and fosters trust with your clients.
NOTE: The Enterprise Email feature is available as part of the Marketing Plus add-on. For more details about the features included in Marketing Plus, please read this article.
Step 1: Navigate to Sender Addresses
To begin, log in to your Pabau account. Next, navigate to Setup in the left sidebar menu. Navigate to Marketing & Communication and choose Sender Addresses under Communications.
Step 2: Select Your Default Email Sender
The Enterprise Email feature can only be enabled for the default email sender address, so click on your default email sender address to proceed.
In the sender editing modal, enter the business email address that you want to use for client communications into the 'From email' field. Then, click 'Save' in the top right corner to apply the changes.
Step 3: Verify Your Email
After saving, you'll be redirected to the Sender Addresses page. Click the three-dot icon next to your default email sender, then select 'Confirm email'.
An email will be sent to the provided address by our email delivery provider, SendGrid. You will need to verify the email address by clicking the confirmation link in that email.
Step 4: Complete the Setup
Once you've confirmed your email, refresh the Sender Addresses page. A blue checkmark will appear next to your default email sender address, indicating that your Enterprise Email is now set up.
With this, your emails will now be sent from your dedicated business email address, making your communications more professional and brand-consistent.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.