How to Set Up a Service for Booking by Existing Clients Only

This article explains how to make a service available for online booking exclusively to existing clients who have had a previous appointment.

Step 1: Navigate to Services

Start by logging into your Pabau account using your login credentials. Then, navigate to the Setup page. Under the Services section you'll find the 'Services' tab. 

Step 2: Switch to the Online Bookings Tab

Find and select the service you want to restrict. When the service editing window opens, click on the Online Booking tab.

Step 3: Restrict Patient Bookings

Scroll down and expand the Advanced Settings section. You’ll see these options:

• Existing & New: Both existing and new clients can book the service.

• Existing: Only clients who have had any previous appointment with your practice can book this service.

• New: Only new clients can book this service.

• Previously Had: Clients who have completed specific services before can book this. You can select which services apply.

Choose Existing or Previously Had to restrict online bookings accordingly.

Step 4: Save Changes

Click the Save button in the top right corner to apply your settings.

By following these steps, you can restrict online booking for certain services to existing clients only.