How to Resume Payments on Hold

This guide will walk you through the steps to resume a payment that was previously put on hold in Pabau. This allows you to complete the transaction when the client is ready to proceed with the payment.

Step 1: Navigate to the Calendar

Log in to your Pabau account, and in the left sidebar menu, click on Calendar. Locate the appointment that was previously put on hold for which you want to proceed to payment. Click on the "Resume Checking out" button to access the Point of Sale.

Note: For instructions on how to put a payment on hold, please refer to this article.

Step 2: Resume the Payment

Once you are in the Point of Sale click on the "Continue" button.

Next, you will be asked to select a payment method from the available options, depending on your client’s preference. Choose the appropriate method and proceed.

For example, if you select the Cash option, click on "Collect" in the pop-up window.

Finally, confirm the payment by clicking on the "Confirm Payment" button, which is located in the bottom right corner of the screen.

With this, you have successfully resumed the payment process and completed the transaction.

For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.