How to Remove a Client from the Waitlist

In this article, you will learn how to remove a client from the waitlist if their appointment is no longer needed.

Step 1: Navigate to Calendar

Log into your Pabau account and navigate to the Calendar where you manage your appointments. 

NOTE: For more information on managing the waitlist, please refer to this article.

Step 2: Access the Waitlist Feature 

Once you open Calendar, click the "Waitlist" button in the top-left corner. A panel will then appear on the right side of your screen, allowing you to manage the waitlist.

Step 3: Locate the Client 

In the waitlist panel, you can view all clients listed under the "Waiting" tab or use the filter options to quickly find the client you wish to remove. 

Step 4: Proceed with Removal

To remove a client from the waitlist, click the "X" button in the top-right corner of their entry in the waitlist panel for immediate removal, or click the arrow next to their name to open their appointment details and then click the "Remove" button in the top-right corner of the details view. You will be prompted to confirm the removal if using the detailed option.

Once confirmed, the client will be successfully removed from the waitlist. 

By following these steps, you'll be able to successfully remove a client from the waitlist.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.