Skip to content
  • There are no suggestions because the search field is empty.

How to Receive a Purchase Order

This article covers the essential steps for receiving a purchase order effectively.

Step 1: Navigate to Stock 

Start by logging in to your Pabau account using your login credentials. Then, navigate to "Stock" in the left sidebar menu. Once you click on "Stock," the "Orders" tab will appear.

Step 2: Locate the Order 

On the Orders page, find the order that has been delivered. You can filter the list by location or supplier using the filters at the top of the page, and by order status using the status tabs (All, Open, Processing, Paused, Received, and Completed). Orders that have been placed with a supplier and are awaiting delivery appear under the "Processing" tab.

How to Receive a Purchase Order_1

Click on the order to open it. Since the order has already been placed, it opens directly on the "Receive items" screen, where you can see the supplier, the order number, and every product on the order.

How to Receive a Purchase Order_2

Step 3: Enter the Received Quantities

The "Receive items" screen lists each product with the quantity ordered, the quantity received, and a status for the line. Use the plus and minus buttons, or type a number, to enter how many units of each product arrived in this delivery.

How to Receive a Purchase Order_3

To speed things up, click "Quick" next to a product to fill in its full outstanding quantity, or click "All as ordered" at the top of the screen to mark every item as fully received in one go. If the price on the supplier's invoice differs from the price you ordered at, update the "Cost" field on that line so your stock value reflects what you actually paid. As you enter quantities, each line shows a status of "Missing," "Partial," "Received," or "Over," and the "Receipt summary" panel on the right keeps a running count of your progress.

How to Receive a Purchase Order_4

If only part of the delivery has arrived, enter the quantities you did receive and click "Save & finish later." Those items are added to stock right away, the order moves to "Part Received," and you can reopen it later to receive the rest. You can also click "Note" on any line to record an issue such as a damaged or missing item, and use "Report discrepancy" to email the supplier about it.

Step 4: Complete the Receipt

Once everything that arrived has been entered, click "Complete receipt" in the "Receipt summary" panel. A confirmation window asks whether you want to receive the items into stock — this updates your inventory and closes out the purchase order. Click "Yes, complete receipt" to finalize.

How to Receive a Purchase Order_5

When every item on the order has been fully received, the order is marked as "Completed" and becomes a read-only order receipt, which you can reopen at any time to review the delivery.

How to Receive a Purchase Order_6

The received order will now show as "Completed" on the Orders page. Your stock levels are updated at the order's delivery location, and each received product is also logged on the Inventory Movement page.

How to Receive a Purchase Order_7

By following these steps, you can receive a purchase order and keep your stock up to date in Pabau. 


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.