How to Pause a Membership

In this guide, we'll cover how you can pause an active membership for a client.

Step 1: Open Client Card

Start by logging into your Pabau account and opening the client card of the client you wish to pause a membership for.

Step 2: Navigate to Memberships 

In the client card, click on the Memberships tab.

Step 3: Select the Membership and Choose Pause

Click on the three-dot icon next to the membership you want to pause and select "Pause" from the available options. You can choose between two options:

• Indefinite: The membership remains paused until manually re-enabled.
• Until a custom date: The membership is paused until the specified date.
  
  

Step 4: Confirm the Pause

Click on "OK" to confirm the pause.

Once a membership is paused:

• The "Membership" payment method will not appear in the Point of Sale, and payments using the membership will be unavailable.
• Discount perks included in the paused membership will not be automatically applied at the Point of Sale.
• During this time, the client will not be charged for the membership.

By following these steps, you can pause memberships.