How to Make Your Account More Secure

This article guides you on enhancing the security of your Pabau account. It's crucial to ensure robust security measures when dealing with sensitive data, and Pabau offers various security tools for this purpose.

Step 1: Accessing Business Details

To begin, log in to your Pabau account. Next, navigate to Setup in the left sidebar menu. Then, click on Business Details located under the Business section.

Step 2: Enabling Security Tools

Within the "Business Details" section, open the "Security" tab. Here, you'll find several security tools that you can enable to bolster the security of your account. To activate these tools, click on the "Disabled" button located on the far right of each tool.

Security Tool Options:

  • Force 2FA: By enabling this feature, users will be required to undergo 2-factor authentication when logging in. Upon login, they will receive a code on their mobile phone number (as listed in their user profile within the Team feature). This code must be inputted before users can successfully log in.

  • Password Expiration: Here, you can determine the frequency with which user passwords expire, prompting them to set new ones. Additionally, you can specify the maximum number of invalid login attempts permitted before an account is locked.

    Opting to enforce password history prevents users from reusing passwords they've previously employed. The system will disallow the use of passwords that have been utilized within the specified number of previous login attempts.


    Click on "Save" after modifying your password expiration settings to apply the changes.

  • HIPAA Compliance Support: Enabling this option activates HIPAA compliance support within your account. This feature ensures alignment with HIPAA regulations. For a comprehensive understanding of how this feature operates, refer to this article.

Step 3: Pabau Baseline Standard

Review the "Pabau Baseline Standard" section to assess your current level of compliance with baseline security standards. This metric reflects the extent to which you are utilizing the available security tools.

After making changes to your security settings, click on "Save" to apply the modifications.

By implementing these security measures, you can enhance the protection of your Pabau account and safeguard sensitive information effectively.


Please be aware that repeated unsuccessful login attempts from your email address will result in your account being temporarily locked for the duration specified in your security settings.

Once this time elapses, your account will automatically unlock, allowing you to attempt to log in again.

Should you require immediate account unlocking, kindly reach out to our customer support team at customercare@pabau.com.

Please ensure that you contact us from the email address associated with the account you wish to unlock. 


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.