Finding and Accessing the Client Portal
There are a few easy ways to access the Client Portal:
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Clinic Website (Online Booking)
Visit your clinic’s website and look for a “Book Now”, “Patient Portal”, or “Online Booking” button. Clicking it will open the clinic’s dedicated Pabau Client Portal (Pabau Connect) where you can log in. -
Email or SMS Notification
If you’ve booked an appointment online or have one coming up, you may receive an email or text from your clinic with a direct link to the portal. Look for a button such as “Complete Forms” or “Manage Booking” — clicking it will take you straight to your secure client area. -
Direct Portal Link:
Some clinics may provide a unique URL that leads directly to their portal. If you’ve received one, simply open it in your browser.
Whichever method you use, you’ll be taken to the clinic’s Client Portal page where you can log in and manage your details.
Step 1: Access the Client Portal
Once you’ve opened the Client Portal, you’ll land on the login page.
Step 2: Enter Your Details
On the login page, enter your email address and password, then click “Log in” to access your account.
NOTE: If you're logging in for the first time, use the same email address you provided when you first registered with the clinic. This ensures your online account links with your existing records.
Step 3: You're In!
Once logged in, you’ll land on your Client Dashboard, where you can:
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View upcoming and past appointments
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Complete medical forms
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Read pre-care and aftercare instructions
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Manage your profile
Now that you know how to log in, you’re all set to start managing your appointments, completing forms, and staying informed with ease through the Client Portal.
For a comprehensive overview, please refer to the Master Guide, where you'll find detailed information on managing your account. If you need further assistance, feel free to use the search bar above to explore additional helpful guides.