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How to Import Packages

In this article, we will cover how to import packages into your Pabau account.

Step 1: Navigate to Setup

Start by logging into your Pabau account using your login credentials. Then, navigate to the "Setup" button located at the bottom of the left sidebar menu to access the Setup page.

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Step 2: Access Import Page

Navigate to the Business section and click to expand the "Data" tab. This action will reveal the "Import" sub-tab. Click to access the Import page.

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Below, you can start by selecting the software or system you’re importing from. This ensures Pabau can automatically match the correct fields and settings for that platform. 

From the Import page, select whether you want to import data from files (like csv, .xlsx, or .xls) or use the Data Cleanse tool to clean and import existing data. Proceed to select "Import A File."

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Step 3: Import Packages

When you select the “Setup” option on the Import page, you’ll see a range of import categories to help configure your clinic exactly how you need. Select "Packages" to proceed.

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You will be prompted to upload your package data file in .csv, .xlsx, or .xls format. Make sure the file follows the required template for a smooth import.

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Click “Next” in the top-right corner to map the columns from your file to the corresponding fields in Pabau.

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Once the file is uploaded, you have the following options showing at the top left corner of the page:

  • CSV Date Format – Select the date format used in your file (e.g., DD/MM/YYYY or MM/DD/YYYY) so that Pabau reads your package dates correctly.

  • Template – Choose a saved import template if you’ve mapped your package fields before, or create a new mapping and save it for future use.

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To map the information correctly, click on any field marked as “Ignore.” From the dropdown, select the appropriate option. If you leave it as “Ignore,” the data in that column will not be imported.

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Once mapping is complete, click "Next" at the top right corner, and the screen will confirm that your file has been successfully imported.

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By following these steps, you can successfully import packages into your Pabau account.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.