---
title: How to Turn On and Share Your Client Portal
description: The new Client Portal has no on/off switch. Choose its features, share the portal link or QR code, and check clients can sign in with their email.
---

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3. [Client Portal](https://support.pabau.com/en/pabau2/online-bookings?hsLang=en#client-portal)

# How to Turn On and Share Your Client Portal

## This guide walks you through the steps to enable the client portal, allowing you to offer your clients a dedicated online platform through Pabau.

**NOTE:** This guide covers the new Online Bookings and Client Portal, which are being rolled out to clinics in phases. If your screens look different, your account may still be on the classic version — message us via the in-app chat and we will help.

In the new Client Portal there is no separate switch to turn the portal on. Once your clinic is on the new Online Bookings, your portal is ready: clients reach it from **Sign in** on your booking page or from your portal link. In this article, you will learn how to choose what it shows, share it with clients and check that they can sign in.

**Step 1: Choose the Features Clients See**

Go to **Setup → Client Portal** and, on the **Essentials** tab, switch on the features you want clients to use. The **Dashboard** is always on. See [How to Choose Which Features Clients See in Your Client Portal](https://support.pabau.com/en/pabau2/how-to-configure-the-functionality-of-the-client-portal?hsLang=en).

**NOTE:** To stop clients using part of the portal, switch that feature off. It disappears from their menu straight away.

**Step 2: Share Your Portal Link**

1. Open the **Share** tab.
2. Under **Portal link**, click **Copy** to copy the link to your portal home.
3. Click **Download QR code** to print the code for reception, treatment rooms or aftercare leaflets.
4. Under **Page links**, copy a direct link to any one page, such as Payments or Appointments — useful in emails and texts.

![The Share tab: portal link, QR code and page links](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985962734-02-share.png)

*The Share tab: portal link, QR code and page links*

**TIP:** Add your portal link to your email signature, your website and your appointment confirmations so clients always know where to find it.

**Step 3: Check Clients Can Sign In**

1. On your booking page, clients click **Sign in** at the top right.
2. They enter their email address.
3. They click **Continue with email**, then enter the six-digit code from the email (or click the link in it).

![Sign in on your booking page](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985962734-03-booking-sign-in.png)

*Sign in on your booking page*

![Clients sign in with their email and a six-digit code](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250985962734-04-sign-in-page.png)

*Clients sign in with their email and a six-digit code*

If the email matches a client already in Pabau, their portal account is linked to that client card. New clients are asked for their name and an account is created for them.

**What's next?**

Match the portal to your brand with [How to Customise Your Client Portal’s Look and Content](https://support.pabau.com/en/pabau2/how-to-customise-your-client-portal?hsLang=en), then send your clients [How to Use Your Client Portal (New Client Portal)](https://support.pabau.com/en/pabau2/how-to-use-your-client-portal-new-client-portal?hsLang=en).

Questions? Reach us any time via the in-app chat — we’re happy to help.

---

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