---
title: How to Customise Your Client Portal’s Look and Content
description: Set your Client Portal palette, heading font and welcome message, add a dashboard announcement, and link or write your Terms and Privacy Policy.
---

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# How to Customise Your Client Portal’s Look and Content

## This guide walks you through the process of customizing the visual elements and registration fields of your client portal.

**NOTE:** This guide covers the new Online Bookings and Client Portal, which are being rolled out to clinics in phases. If your screens look different, your account may still be on the classic version — message us via the in-app chat and we will help.

In this article, you will learn how to match the Client Portal to your brand and add your own content, using the **Appearance** and **Content** tabs in **Setup → Client Portal**.

**Step 1: Choose a Palette**

1. Open the **Appearance** tab.
2. Under **Palette**, click the colour palette you want. It sets the accent colour on buttons, active menu items and highlights.

![Choose a palette on the Appearance tab](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250967180476-01-palette.png)

*Choose a palette on the Appearance tab*

**IMPORTANT:** The palette is shared with your booking page, so both look the same. Saving a palette here replaces the custom colours set in the booking page editor; buttons you gave their own colour there keep it.

**Step 2: Choose a Heading Font and Welcome Message**

1. Under **Heading font**, pick the font used for page titles across the portal.
2. Under **Welcome message**, type the title and subtitle clients see at the top of their dashboard. Leave them empty to keep the standard greeting.
3. Click **Save appearance**.

![Heading font, welcome message and Save appearance](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250967180476-02-font-welcome.png)

*Heading font, welcome message and Save appearance*

**NOTE:** The portal uses your clinic logo. To change it, click **Manage it in Business Details** under **Logo**.

**Step 3: Add an Announcement and Your Policies**

1. Open the **Content** tab.
2. Under **Announcement**, type a short notice — holiday opening hours, a new treatment, a heads-up.
3. Turn on **Show on the dashboard** to display it at the top of every client’s dashboard.
4. Under **Policies**, add a link to your Terms & Conditions and Privacy Policy, or write them in the boxes below. They appear in the footer of your booking page and portal. If you do both, the link is used; if you leave both empty, that footer link is hidden.
5. Click **Save content**.

![The Content tab: announcement and policies](https://support.pabau.com/hubfs/Pabau%202%20Knowledge%20Base/kb/obc-2026/250967180476-03-content.png)

*The Content tab: announcement and policies*

**NOTE:** The classic portal’s registration-field settings do not exist in the new portal. New clients only give their email address and name to create an account; the rest of their details come from your forms and their client card.

**What's next?**

Share your portal with [How to Turn On and Share Your Client Portal](https://support.pabau.com/en/pabau2/how-to-enable-the-client-portal?hsLang=en). To customise your booking page, see [Part 2: Customise and Publish Your Booking Page in Pabau Studio](https://support.pabau.com/en/pabau2/new-online-bookings-part-2-customise-and-publish-your-booking-page-in-pabau-studio?hsLang=en).

Questions? Reach us any time via the in-app chat — we’re happy to help.

---

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