How to Create Forms Using Capture Forms

This article explains how you can create forms using Capture Forms in Pabau.

Capture Forms is a powerful tool built into Pabau that helps you gather the right information at the right time. Whether you're working with leads, new clients, or anyone in between. It’s designed for non-medical data collection, giving you more flexibility without impacting the client’s clinical records.

Step 1: Access "Capture Forms"

Start by logging into your Pabau account using your login credentials. Then, navigate to the Marketing section located on the left sidebar menu and click to expand it. The "Capture Forms" tab will be revealed. 

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Step 2: Create a New Form 

You will be redirected to the Capture forms page, and to get started, click the “+ Create new form” button at the top right of the screen.

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Additionally, you can navigate to the "Forms" tab at the top left corner of the screen. You'll find the “+ Create new form” option on the left corner.

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Step 3: Choose Your Form Type

Now you’ll view the form creation screen, where you can choose how to begin: 

1. Blank Template

Choose this option if you’d like to build your form from scratch.
You’ll be taken directly into the drag-and-drop form builder, where you can add and customize every field to fit your specific workflow.

This is perfect if you need something more tailored or want full control over what’s included.

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2. Use a Pre-Built Template

To save time, select one of our ready-made templates. These come with fields already added and mapped to the correct areas in Pabau. You can still rename and adjust anything to make it your own.

Here are the templates currently available:

Lead Capture Template:

A quick and simple form to gather information from potential clients and new leads.

Form Type: Leads

Fields included (all required):
  1. First Name

  2. Last Name

  3. Email

  4. Mobile Number

  5. Your Enquiry 

This is ideal for website inquiries, ads, or lead campaigns.

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Lead Capture /w Photo Uploaded Template:

Perfect for collecting high-quality leads while allowing clients to share a photo of their concern or area of interest — ideal for consultations that require visual context.

Form Type: Leads

This template includes the same fields as the Lead form template above, with the added option for clients to upload a photo.

You can of course edit the field labels, adjust options, or add extra questions to make the form fit your clinic’s needs.

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New/Existing Client Registration Template:

Perfect for onboarding new clients or updating details for existing ones.

Form Type: Clients

Fields included:

  1. First Name (required)

  2. Last Name (required)

  3. Email (required)

  4. Gender (radio buttons: Male, Female, Other)

  5. Mobile Number

You can edit the field labels, adjust options, or add extra questions to make the form fit your clinic’s needs.

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Online Consultations Template

Perfect for collecting higher-quality leads and gathering important information before a virtual consultation.

Form Type: Leads

Fields included:

  • First Name (required)

  • Last Name (required)

  • Email (required)

  • Mobile Number

  • Message

You can edit the field labels, adjust options, or add extra questions to tailor the form to your consultation process.

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Image Upload Template:

Perfect for existing clients to securely upload photos related to their treatment, progress, or concerns — making follow-ups and ongoing care more efficient.

Form Type: Clients

Fields included:

  • First Name (required)

  • Last Name (required)

  • Email (required)

  • Mobile Number

  • Message (required)

  • Attach a File (required)

You can edit the field labels, adjust options, or add extra questions to tailor the form to your consultation process.

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Step 4: Create Forms

Once you have customized your form, click the "Save Form" button located at the bottom of the page to finalize. 

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After you've selected "Save Form," a modal window will appear with 4 options:

  • Continue editing the form
  • Go to Advanced Form Settings
  • Share form
  • Go to Form Manager

In this case, select the 4th option to finalize. 

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NOTE: If you close the modal window without choosing one of these three options, when you "Save" again, you create another form and not edit the already created. This option can be useful if you want to create several similar forms quickly.

To view your created forms, navigate to the "Forms" tab at the top of the screen.

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By following these steps, you can easily create forms using the Capture Forms feature in Pabau. 


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.