How to Create a Service Category

This guide will walk you through creating a service category in Pabau. Service categories help organize and group similar services, making service management easier and more efficient.

Remember the service hierarchy in Pabau: it starts with service groups, then categories, and finally individual services.

Example:

Service group: Injectables
Category: Botox
Service: Botox Consultation

Step 1: Navigate to Services

Log in to your Pabau account, and in the left sidebar menu, go to Setup, then click on the "Services" button under "Services".

Step 2: Access the Categories Tab

Once you’re in the Services section, switch to the Categories tab. Click New Category in the top right corner.

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Step 3: Input Category Details

On the category creation page, fill in the following details:

Name: Enter the category name. This will show up in the point of sale and online booking portal.
Default Appointment Color: Pick a color for all appointments related to services in this category. This can be changed later per service if needed.
Image: Upload an image to display in the point of sale and online booking portal. You can upload from your device or select one from the library.

Step 4: Enable the Active Toggle and Create

Make sure the Active toggle is turned on to activate the category, then click Create.

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NOTE: To assign a service to a category, you need to do this from within the service itself — either when creating a new service or editing an existing one. We suggest reading our Services article for a more in-depth exploration of this topic.

For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.