How to Create a Service Category

This guide walks you through the process of creating a service category in Pabau. Service categories are instrumental in organizing and grouping similar services, providing a more streamlined approach to service management.

It’s important to be aware of the service categorization within Pabau. The hierarchy begins with service groups, followed by categories, and finally, individual services.

Example:

  • Service group: Injectables
  • Category: Botox
  • Service: Botox Consultation

Step 1: Navigate to Services

Log in to your Pabau account, and in the left sidebar menu, go to Setup, then click on the "Services" button under "Services".

Step 2: Access the Categories Tab

Once in the "Services" section, switch to the "Categories" tab. Click on "New Category" located in the top right corner of the page.

Step 3: Input Category Details

In the newly opened category creation page, input the necessary details:

  • Name: Specify the name of the service category. This name will be displayed in the point of sale terminal and online booking portal.
  • Default Appointment Colour: Choose a color that will be associated with all appointments related to services within this category. This however can be overwritten on a service basis when creating a new service or editing an existing one.
  • Image: Upload an image that will be visible in the Point of Sale and your Online Booking portal. You can either upload from your device or choose from the library.

Step 4: Enable the Active Toggle and Create

Ensure the "Active" toggle is enabled to make the category active, and then click on "Create."

NOTE: To add a service to a category, this action must be performed through the service itself, either during creation or by editing an existing service.

NOTE: We suggest reading our Services article for a more in-depth exploration of this topic.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.