--- title: How to Create a Care Pathway in the Pabau GO App description: This article walks you through creating a Care Pathway from scratch in the Pabau GO iOS app. --- [Skip to content](https://support.pabau.com/en/pabau2/how-to-create-a-care-pathway-in-the-pabau-go-app#main-content) [![pabau logo white](https://support.pabau.com/hubfs/pabau%20logo%20white.svg)](https://support.pabau.com/en/pabau2?hsLang=en) Open main navigation Close main navigation - [Get Support](https://pabau.com/support-center/) [Get Support](https://pabau.com/support-center/) Pabau Knowledge Base - There are no suggestions because the search field is empty. 1. [Pabau Knowledge Base](https://support.pabau.com/en/pabau2?hsLang=en) 2. [Pabau GO iOS app](https://support.pabau.com/en/pabau2/pabau-go-ios-app?hsLang=en) 3. [Care Pathways](https://support.pabau.com/en/pabau2/pabau-go-ios-app?hsLang=en#care-pathways) # How to Create a Care Pathway in the Pabau GO App ## This article walks you through creating a Care Pathway from scratch in the Pabau GO iOS app. Care Pathways guide your clients and staff through a structured series of steps during an appointment — from check-in and consent forms, through to treatment and aftercare.   **NOTE:** Standard Pathways are included with all Pabau plans and have unlimited runs. Custom Pathways are limited to two pathways with a total of 10 runs per month. To unlock unlimited Custom Pathways and runs, upgrade to [Care Plus](https://support.pabau.com/en/pabau2/care-plus?hsLang=en). #### Step 1: Access Care Pathways Open the Pabau GO app and tap **Menu** in the bottom navigation bar. Scroll down to the **Setup** section and tap **Care Pathway**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-33-24-1334-AM.png?width=489&height=568&name=image-png-May-29-2026-10-33-24-1334-AM.png) You'll land on the **Care Pathways** screen, which displays all existing pathways. From here you can filter by **All**, **Published**, or **Draft**, and sort by Name, Steps, or Usage. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-36-10-2264-AM.png?width=474&height=401&name=image-png-May-29-2026-10-36-10-2264-AM.png) Do not delete the standard pathway. It is required for your account to function correctly and cannot be recovered once removed. You can still edit the steps within it at any time.  #### Step 2: Create a New Pathway Tap the **+** button in the top-right corner of the Care Pathways screen. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-35-27-1322-AM.png?width=492&height=472&name=image-png-May-29-2026-10-35-27-1322-AM.png) On the **Create Pathway** screen, choose how you'd like to start: ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-37-56-3464-AM.png?width=472&height=338&name=image-png-May-29-2026-10-37-56-3464-AM.png) - **Blank Template** — Start with a blank pathway and add your own steps. - **Browse Templates** — Choose from over 12 pre-built pathway templates. For this guide, we'll use a **Blank Template**. #### Step 3: Configure Your Pathway Steps After selecting Blank Template, you'll be taken to the pathway editor. The pathway is divided into two views: ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-43-11-0622-AM.png?width=536&height=612&name=image-png-May-29-2026-10-43-11-0622-AM.png) - **Client View** — Steps the client completes on the device (e.g. check-in, forms, consent). - **Employee View** — Steps your staff complete (e.g. photos, treatment notes). Toggle between the two views using the **Client View / Employee View** buttons at the top. A progress indicator at the top of each view shows how many steps have been configured (e.g. **1/4 configured**). The bar turns fully green once all steps are set up. --- ### Client View Steps The default blank template includes four client-facing steps: #### Step 1 — Checkin (Required first step, locked) The Checkin step is always the first step and cannot be removed. Tap it to open **Configure Checkin**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-44-13-0851-AM.png?width=474&height=576&name=image-png-May-29-2026-10-44-13-0851-AM.png) The configuration panel has two tabs: **Settings tab:** **![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-46-23-1357-AM.png?width=615&height=264&name=image-png-May-29-2026-10-46-23-1357-AM.png)** - **Show language selector** — Toggle on to let clients choose their language. - **Show date/time** — Toggle on to display the current date and time on the welcome screen. **Text tab:** Customize the text that appears on the client's device: ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-42-26-8898-AM.png?width=457&height=523&name=image-png-May-29-2026-10-42-26-8898-AM.png) - **Heading** — e.g. *Welcome. Let's get you checked in.* - **Description** — e.g. *Tap below to begin your quick check-in process. It only takes a moment.* - **Button Text** — e.g. *Begin Check-in* - **Tagline** — A short phrase shown on the branded side panel (e.g. *Your wellness,*) - **Tagline (Italic)** — The italic continuation (e.g. *our priority*) - **Tagline Description** — Supporting text beneath the tagline A live preview of the welcome screen is shown on the right as you make changes. Tap **Save** when done. **NOTE:** Once saved, the Checkin step will no longer show "Needs setup." #### Step 2 — Check Details Tap **Check Details** to open **Configure Check Details**. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-48-31-6312-AM.png?width=410&height=502&name=image-png-May-29-2026-10-48-31-6312-AM.png) This step collects client information and supports two layout modes: - **Compact** — All fields on a single scrollable page with a **Submit** button. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-49-13-6652-AM.png?width=425&height=634&name=image-png-May-29-2026-10-49-13-6652-AM.png) - **Stepped** — Fields split across multiple screens with a **Continue** button between pages. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-49-52-6222-AM.png?width=429&height=582&name=image-png-May-29-2026-10-49-52-6222-AM.png) **Options:** **![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-50-38-4858-AM.png?width=216&height=112&name=image-png-May-29-2026-10-50-38-4858-AM.png)** - **Allow online registration** — Lets new clients create their record during check-in. - **Allow photo upload** — Lets clients upload a profile photo. - **Postcode Lookup** — Enables automatic address lookup by postcode. **Fields you can include** (tick to enable, set Required status): - *About You:* Title, First name, Last name, Date of birth, Gender, How did you find us? - *Contact:* Email, Mobile, Landline - *Your Address:* Address line 1, Address line 2, City, Postcode, County, Country - *Preferences & Extras:* Communication preferences A live preview updates on the right as you configure fields. Tap **Save** when done.  #### Step 3 — Medical History Tap **Medical History** to open the form selection screen. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-52-30-0221-AM.png?width=446&height=498&name=image-png-May-29-2026-10-52-30-0221-AM.png) You can: - Rename the section using the **Section Name** field (this appears as the step heading on the client's device). - Choose between: - **Choose Specific Forms** — Search and select exact forms from your library. - **Automatic (Based on Service)** — Automatically shows forms linked to the booked service. Select the forms to include from the list on the left. Selected forms appear in the **Selected** panel on the right. Tap **Done** to save. Once configured, the step shows a confirmation tag (e.g. *✓ New Client Details Form*). #### Step 4 — Consent Tap **Consent** to open the consent form selector. The setup works the same way as Medical History — search for and select the relevant consent forms from your library, or use automatic service-based selection. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-10-59-38-7353-AM.png?width=454&height=405&name=image-png-May-29-2026-10-59-38-7353-AM.png) Tap **Done** to save. Once configured, the step shows the selected form (e.g. *✓ Consent Form (General)*). When all four client steps are configured, the progress bar turns green and shows **4/4 configured**. --- ### Employee View Steps Switch to **Employee View** to configure the steps your staff will complete during the appointment. The default blank template includes two employee-facing steps: ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-03-44-7361-AM.png?width=506&height=409&name=image-png-May-29-2026-11-03-44-7361-AM.png) #### Step 1 — Photos Tap **Photos** to open **Photos Configuration**. Here you can: ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-04-24-7106-AM.png?width=453&height=534&name=image-png-May-29-2026-11-04-24-7106-AM.png) - **Step Name** — Give the photo step a custom name (e.g. *Clinical Photos*). - **Photo Count** — Use sliders to set the minimum and maximum number of photos required. - **Photo Labels** — Assign a name to each photo slot (e.g. *Front*, *Left Side*, *Right Side*). Tap **+ Add slot** to add more. A preview on the right shows the photo grid layout. Tap **Save** when done. Once saved, the step confirms the range (e.g. *✓ 1–5 photos*). #### Step 2 — Treatment Tap **Treatment** to open the treatment form selector. Choose specific forms or use automatic service-based selection — the same as the Medical History step. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-05-33-5453-AM.png?width=445&height=505&name=image-png-May-29-2026-11-05-33-5453-AM.png) Select the relevant treatment note(s) from the list (e.g. *General – Treatment Note*) and tap **Done**. The step will confirm the selected form (e.g. *✓ General – Treatment Note*). When both employee steps are configured, the progress bar turns green and shows **2/2 configured**. #### Step 4: Configure Pathway Settings Tap the **Settings** tab at the top of the editor to configure global pathway options. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-06-28-9663-AM.png?width=462&height=680&name=image-png-May-29-2026-11-06-28-9663-AM.png) **Pathway Settings** - **Description** — Add a description to explain what the pathway is used for. - **Icon** — Choose an icon to represent the pathway from the icon grid. **Mode** Select who will use this pathway: - **Both** — Includes both client-facing and staff-facing steps (default). - **Client** — Client-facing steps only. - **Employee** — Staff-facing steps only. **Services** Select which services this pathway will automatically run on. Search for services or tap **Select all**. Services are grouped by category for easy browsing. #### Step 5: Customize the Theme Tap the **Theme** tab to personalize the visual appearance of the pathway screens shown to clients. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-14-58-1258-AM.png?width=451&height=682&name=image-png-May-29-2026-11-14-58-1258-AM.png) **Theme Style** Choose from three visual styles: - **Classic** — A branded split-screen layout with a dark side panel. - **Minimal** — A clean, light design. - **Bold** — A full dark-background design. **Animation Type** Add a background animation to the brand panel: - None, Particles, Wave, or Shimmer. **Logo Size** Control how large your clinic logo appears on the welcome screen: **Small**, **Medium**, or **Large**. **Colors** Customize the following colour elements (choose from presets or set a custom colour): - **Primary Button** — The main action button color. - **Side Panel Color** — Background color of the branded panel. - **Background Color** — Main content area background. - **Secondary Accent** — Accent highlights. - **Text Color** — Text throughout the pathway. **Typography** Choose fonts for **Heading** and **Body** text. Available fonts include Inter, Georgia, Times New Roman, Helvetica Neue, Arial, Futura, Gill Sans, Optima, Palatino, Didot, Baskerville, Courier New, Verdana, and more. A **Preview** section at the bottom shows how your text choices look in context. #### Step 6: Name and Publish Your Pathway Tap the pathway title at the top of the screen (shown as *Untitled Care Pathway*) and type a name (e.g. *General Care Pathway*). Once all steps are configured and you're happy with the settings, tap the **Create** button in the top-right corner. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-11-13-0142-AM.png?width=467&height=246&name=image-png-May-29-2026-11-11-13-0142-AM.png) A **Publish Pathway?** prompt will appear. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-10-36-6711-AM.png?width=473&height=486&name=image-png-May-29-2026-11-10-36-6711-AM.png) Choose: - **Publish Now** — Makes the pathway live and available for appointments immediately. - **Keep as Draft** — Saves the pathway without publishing it. Your new pathway will now appear on the Care Pathways screen with a **Published** badge. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-12-48-9011-AM.png?width=473&height=417&name=image-png-May-29-2026-11-12-48-9011-AM.png) Once published, pathways are automatically triggered for the services they're assigned to. When launching a pathway: 1. A **Select a Pathway** screen appears showing all available pathways for that appointment. 2. If multiple services are booked, you'll see a **Merged Pathway** option (combines all services) alongside individual pathways. 3. Slide the **Slide to start** button on the desired pathway to begin. ![](https://support.pabau.com/hs-fs/hubfs/image-png-May-29-2026-11-13-45-4871-AM.png?width=384&height=421&name=image-png-May-29-2026-11-13-45-4871-AM.png) The client will see the branded welcome screen on their device, complete their steps, and the practitioner will be notified once check-in is complete. The pathway then guides staff through their employee steps (photos, treatment notes, etc.). ![IMG\_0573](https://support.pabau.com/hs-fs/hubfs/IMG_0573.png?width=401&height=611&name=IMG_0573.png) **📱Please note:** The latest version of Pabau GO requires iOS 17 / iPadOS 17 or later. Devices that can't update to iOS 17 / iPadOS 17 won't be able to run it. Download Pabau GO on your iPhone or iPad from the[App Store.](https://apps.apple.com/gb/app/pabau-go/id1057335634)  ---  For **[more guides](https://support.pabau.com/en/pabau2?hsLang=en)**, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account. Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the **[Pabau Academy](http://academy.pabau.com/courses)**. 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