How to Check Your Documents

In this guide, we’ll walk you through the steps to easily access and view your important documents via the Client Portal.

Step 1: Access the Client Portal

Start by logging into your Client Portal using your registered email and password. This will bring you to your main dashboard where all your details and features are available.

NOTE: If you do not see the "Documents" section in your Client Portal, it may be due to the clinic's settings. Some clinics may not have this feature enabled for patient visibility. Please contact the clinic if you need further assistance.

Step 2: Navigate to the Documents Section

Once logged in, find and click on the "Documents" tab. This section contains all the documents associated with your appointments and treatments.

Step 3: View Your Documents

In the "Documents" section, you'll see a list of available documents shared from the clinic. Click on the document you'd like to view. These might include medical records, test results, or other important files related to your care.

Note: You will be notified via email or SMS when a new document is available in your Client Portal, depending on the clinic’s settings. If you don’t receive a notification, the clinic may not have this feature enabled.

Additionally, if you need a physical copy of any document, you can easily download or print it. Look for the "Download" or "Print" option next to the document.

Now that you know how to check your documents, you can easily stay up-to-date with any important information shared by the clinic.

For a comprehensive overview, please refer to the Master Guide, where you'll find detailed information on managing your account. If you need further assistance, feel free to use the search bar above to explore additional helpful guides.