This article explains where you can check the system status.
As much as we do to try eliminate issues like this from occurring at the root, from time to time sadly, they will crop up given the size and complexity of our operation. Pabau provides a dedicated System Status Page where you can see real-time updates on system performance, downtime, and scheduled maintenance.
Where to Check Pabau’s System Status
To check the current status of Pabau, visit:
What You’ll Find on the Status Page
When you access the status page, you’ll see:
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Current System Status – Whether Pabau is operational or experiencing issues.
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Incident Reports – Details on any ongoing or past outages, including the nature of the issue and updates on its resolution.
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Scheduled Maintenance – Information on upcoming maintenance that may impact system availability.
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Performance Metrics – Insights into response times and overall system health.
Why Check the Status Page?
If you encounter performance issues or errors while using Pabau, checking the system status can help determine whether the issue is widespread or specific to your clinic. If the system is down or undergoing maintenance, you’ll find updates there. If no issues are reported, the problem may be related to your internet connection or device settings.
Recommendations
To ensure the best experience with Pabau, we recommend the following:
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Download the latest version of the Pabau Go app via the App Store. If you already have it installed, make sure to update to the newest version: Pabau Go on the App Store. To activate automatic updates on your iOS device, refer to this article.
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If you use Pabau Payments, link your terminal to the app immediately to enable another way of taking payments.
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Set up Tap to Pay on iPhone if you use PabauPay: How to Enable Tap to Pay.
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Subscribe to system updates to receive real-time notifications: Sign Up Here.
Stay Updated
For ongoing updates, you can keep the Pabau System Status Page bookmarked or subscribe to the page to receive notifications whenever there are updates.
To receive system updates, click the "Get Updates" button in the top right corner of the page. This will display all available notification options, including Email, Slack, Microsoft Teams, API, and more.
Report an Issue
If you need to report an issue, feel free to reach out to Pabau Support for help!
To quickly access the Customer Support email, click the "Report an Issue" button in the top right corner of the page. This will automatically copy the support email to your clipboard.
For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.
Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.