How to Cancel Your Appointment

In this guide, we’ll walk you through the steps to easily cancel your appointment through the Client Portal, if needed.

Step 1: Access the Client Portal

Navigate to the Client Portal login page. Enter your registered email and password to log in to your account.

Step 2: Locate Your Appointment

Once you are logged into the Client Portal, go to the ''Appointments'' section from your dashboard or the menu.

Step 3: Select the Appointment You Want to Cancel

In the ''Appointments'' section, you'll see a list of your upcoming bookings. If the clinic allows cancellations through the portal, you'll see a ''Cancel'' button next to the appointment. Click it to begin the cancellation process.

NOTE: Depending on the clinic’s policy, you may be required to cancel within a certain timeframe. If the ''Cancel'' option isn’t available in your Client Portal, please contact the clinic directly to make any changes to your appointment.

Step 4: Confirm the Cancellation

After clicking ''Cancel'', a confirmation prompt will appear. Review the details, then click ''Yes'' or to finalize the cancellation of your appointment.

Once your appointment has been successfully canceled, you’ll see a confirmation message on the screen. You may also receive an email or SMS confirming the cancellation, depending on the clinic’s settings.

Now that your appointment is canceled, you can rebook at your convenience or contact the clinic if you need further assistance.

For a comprehensive overview, please refer to the Master Guide, where you'll find detailed information on managing your account. If you need further assistance, feel free to use the search bar above to explore additional helpful guides.