How to Cancel a Membership

In this guide, we'll cover the steps to cancel a membership for a client.

Step 1: Open Client Card

Start by logging into your Pabau account and navigating to the client card of the client whose membership you wish to cancel.

Step 2: Go to the Memberships Tab

In the client card, click on the "Memberships" tab to view the list of memberships associated with the client.

Step 3: Select and Cancel Membership

Click on the three-dot icon next to the membership you wish to cancel and select "Cancel" from the available options.

You will be presented with two cancellation options:

• Immediately: The membership is canceled immediately and moved to the Expired tab in the client card. The client will no longer have access to membership benefits.
• End of the Current Billing Period: The membership is canceled at the end of the current billing cycle, and the client will continue to have access to the membership benefits until the next billing period starts.

Step 4: Confirm Cancellation

After selecting your preferred option, click "OK" to confirm the cancellation. The membership will be canceled based on the selected option, and the client will no longer have access to the benefits as per your chosen cancellation date.

By following these steps, you can easily cancel a client's membership.