How to Change the Status of an Appointment

In this guide, you'll learn how to change the status of an appointment.

Step 1: Navigate to the Calendar

Start by logging into your Pabau account and navigate to the Calendar in the left sidebar menu.

Step 2: Apply Appointment Statuses in the Calendar

By default, your account comes with five basic, hard-coded statuses: Waiting, Arrived, Complete, Running Late, and No-show. These statuses cannot be deleted as they are linked to specific actions in the system. For example, the "Complete" status triggers the sending of aftercare or feedback requests.

You can create custom appointment statuses by following the steps in this guide.

Once your statuses are set up, changing an appointment's status in the calendar is easy. Simply click on the appointment to open the context menu. The available statuses will be listed below the client’s name and contact information.

Hover over each icon to view the name of the status. To apply for a status, just click on it.

You can switch between statuses as needed.

By following these steps, you can easily update the status of any appointment.

For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.