---
title: How to Add Attachments to Pre-care and After-care Templates
description: In this guide, you’ll learn how to attach files and images to your pre-care and after-care email templates in Pabau.
---

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# How to Add Attachments to Pre-care and After-care Templates

## In this guide, you’ll learn how to attach files and images to your pre-care and after-care email templates in Pabau.

This ensures that important documents—like instructions or consent forms—are automatically included when sending communication to your clients.

#### Step 1: Access your Communication Templates

Go to the Setup section in the left-hand sidebar. Then, navigate to Marketing & Communication \> Communications \> Templates.

![image-png-May-22-2026-10-35-11-3442-AM](https://support.pabau.com/hs-fs/hubfs/image-png-May-22-2026-10-35-11-3442-AM.png?width=670&height=336&name=image-png-May-22-2026-10-35-11-3442-AM.png)

#### Step 2: Open a Pre-Care or After-Care Template

Click on the template you want to edit. It will open in an email-style editor.

![image-png-Apr-04-2025-11-12-44-2908-AM](https://support.pabau.com/hs-fs/hubfs/Marketing%20and%20Communications%20article%20category/image-png-Apr-04-2025-11-12-44-2908-AM.webp?width=667&height=315&name=image-png-Apr-04-2025-11-12-44-2908-AM.webp)

**NOTE:** If you need help creating a new template, please refer to this articles on [How to Create a Pre-Care Template and Send It to a Client](https://support.pabau.com/en/pabau2/how-to-create-a-pre-care-template-and-send-it-to-a-client?hsLang=en) and [How to Create Aftercare Email Templates](https://support.pabau.com/en/pabau2/how-to-create-aftercare-email-templates?hsLang=en)

#### Step 3: Attach a File

To add a file (PDF, image, or document), click the "Attach" button (paperclip icon) next to the Save Template button.

![image-png-Apr-04-2025-11-15-26-7206-AM](https://support.pabau.com/hs-fs/hubfs/Marketing%20and%20Communications%20article%20category/image-png-Apr-04-2025-11-15-26-7206-AM.webp?width=670&height=335&name=image-png-Apr-04-2025-11-15-26-7206-AM.webp)

#### Step 4: (Optional) Insert an Image Into the Body

If you want to embed an image directly in the email content, click the "Insert/Edit image" button in the editor toolbar.

![image-png-Apr-04-2025-11-16-26-6040-AM](https://support.pabau.com/hs-fs/hubfs/Marketing%20and%20Communications%20article%20category/image-png-Apr-04-2025-11-16-26-6040-AM.webp?width=670&height=339&name=image-png-Apr-04-2025-11-16-26-6040-AM.webp)

#### 5. Save the Template

Click "Save Template" to apply your changes.

From now on, the attachment will automatically be included every time this template is used.

Adding attachments to pre-care and after-care templates helps streamline client communication and ensures all necessary documents are sent consistently—without any manual follow-up.

---

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- [Labels](https://support.pabau.com/en/pabau2/labels?hsLang=en#main-content)

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- [Engage](https://support.pabau.com/en/pabau2/engage?hsLang=en#main-content)

    - [Getting Started](https://support.pabau.com/en/pabau2/engage?hsLang=en#getting-started)
    - [Inbox & Conversations](https://support.pabau.com/en/pabau2/engage?hsLang=en#inbox-conversations)
    - [Clients & the Client Panel](https://support.pabau.com/en/pabau2/engage?hsLang=en#clients-the-client-panel)
    - [SMS](https://support.pabau.com/en/pabau2/engage?hsLang=en#sms)
    - [Phone Calls](https://support.pabau.com/en/pabau2/engage?hsLang=en#phone-calls)
    - [Porting Your Numbers](https://support.pabau.com/en/pabau2/engage?hsLang=en#porting-your-numbers)
    - [WhatsApp](https://support.pabau.com/en/pabau2/engage?hsLang=en#whatsapp)
    - [Email](https://support.pabau.com/en/pabau2/engage?hsLang=en#email)
    - [Fax](https://support.pabau.com/en/pabau2/engage?hsLang=en#fax)
    - [Facebook & Instagram](https://support.pabau.com/en/pabau2/engage?hsLang=en#facebook-instagram)
    - [Routing & Automation](https://support.pabau.com/en/pabau2/engage?hsLang=en#routing-automation)
    - [Billing & Usage](https://support.pabau.com/en/pabau2/engage?hsLang=en#billing-usage)
- [Insurance Billing](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#main-content)

    - [Insurance Billing (UK)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-uk)
    - [Insurance Billing (US)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-us)
    - [Insurance Billing (Australia)](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#insurance-billing-australia)
    - [US Insurance Billing Additional Resources](https://support.pabau.com/en/pabau2/insurance-billing?hsLang=en#us-insurance-billing-additional-resources)
- [New Client Card](https://support.pabau.com/en/pabau2/new-client-card?hsLang=en)
- [Data Hub](https://support.pabau.com/en/pabau2/data-hub?hsLang=en)
- [Ultrasound Configuration (DICOM Setup)](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#main-content)

    - [GE Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#ge-ultrasound-machines)
    - [Mindray Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#mindray-ultrasound-machines)
    - [Samsung Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#samsung-ultrasound-machines)
    - [Philips Ultrasound Machines](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#philips-ultrasound-machines)
    - [Canon Ultrasounds](https://support.pabau.com/en/pabau2/ultrasound-configuration-dicom-setup?hsLang=en#canon-ultrasounds)

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