How to Create a New SMS Campaign

In this article, we'll cover the steps to create a new SMS campaign, providing you with a straightforward guide to effectively engage your audience through text messaging.

Step 1: Navigate to Broadcasts

Log in to your Pabau account, and in the left sidebar menu, click on Marketing, then click on Broadcasts.

Step 2: Access SMS Campaigns


In the "Broadcasts" section, locate the SMS campaigns by switching to the SMS tab next to Newsletters on the right. Here, you can view the status, name, sent date, recipient count, open rate, and click-rate statistics for each campaign.

Step 3: Create a New SMS Campaign

Click on "Create Campaign" in the top right corner. In the "Select a channel" prompt, choose "SMS."

Step 4: Campaign Creation Page

The SMS campaign creation page is divided into four parts: Settings, Design, Audience, and Send or Schedule.

Settings Tab: Here you will need to add a campaign title for internal purposes. The "From" field is prepopulated with information from the Senders Addresses section.

Choose between a standard one-time campaign or an automated one.




Design Tab:
Type the message you want to send to clients. Preview the message in the center of the screen. Under "Links," choose to add a link to the text message, either from the pre-built links to your Online Bookings portal or Client Area, or a custom link.


Audience Tab:
Here you can choose who will receive the SMS campaign. To send it to all clients, click on "All Clients". To send it to a specific group, click on "Client groups" and select the desired group.

To create a new client group, follow the steps provided in this article.


Send or Schedule Tab: Review the total cost of the campaign and the payment method. To send the campaign immediately, click on "Send Campaign Now."

To schedule it for a later time, expand the "Schedule campaign" field. Choose the date and time for the campaign to be sent and click on the blue "Scheduled" button to complete the scheduling.

By following these steps, you can create and send SMS campaigns in Pabau, ensuring that your messages reach the right audience at the right time.

 

NOTE: You can also learn about this topic by watching a lesson on Pabau Academy.

In addition, we suggest reading our Broadcasts article for a more in-depth exploration of this topic.


For more guides, refer to related articles below, select additional guides, or use the search bar at the top of the page. These guides will help you get the most out of your Pabau account.

Additionally, to help you fully utilize and understand your Pabau account, we recommend exploring additional guides and resources offered at the Pabau Academy. It offers in-depth video tutorials and lessons, offering a holistic learning experience that can equip you with the essential skills for achieving success with Pabau.