Centralized Prescriptions

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Manage all prescriptions across your business in one centralized location, ensure accuracy with intelligent error-checking, and send prescriptions using the method that works best for you —whether via integrated pharmacy APIs or directly by email.

How to Integrate Pharmacies

Step 1: Navigate to Labs & Pharmacies

Start by logging into your Pabau account using your login credentials. Then navigate to the Setup page located on the bottom right corner of the screen. Then, click on the "ePrescriptions" tab located under the "Clinical" section.

The Pharmacies tab will open by default and you can select which pharmacy you want to integrate by clicking the "Connect" button.

 

How to Integrate with Pharmacierge 

Pharmacierge is a premium, concierge-style prescription delivery service that brings medication straight to your patient’s doorstep — quickly, securely, and hassle-free.

Click on the "ePrescriptions" tab located under the "Clinical" section to get started.

On the ePrescriptions page, click the “Connect now” button next to the Pharmacierge option to get started.

A pop-up window will appear, showing all your prescriber employees as tabs across the top for easy selection.

Simply click on the tab for the specific employee you want to configure.

Then, enter the email address linked to their Pharmacierge account in the field provided.
This ensures that prescriptions sent by that employee are correctly associated with their Pharmacierge profile. 

After entering the email address, select the "Save" button right below the field.

You will get notified that you have successfully connected with Pharmacierge.

By following these steps, you’ll successfully integrate your Pabau account with Pharmacierge. Once connected, you’ll be able to send prescriptions directly from Pabau to Pharmacierge with just a few clicks.

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How to Integrate with CloudRx

CloudRx is an online pharmacy with which Pabau has a direct integration. By enabling the integration, you can send the prescriptions directly to CloudRx, simplifying the process for both yourself and your clients. 

 In the ePrescriptions section, you will find the option to set up CloudRx. To continue the process, click the blue "Connect" button on the CloudRx tab. 

You will be prompted to enter the Account ID provided by CloudRx. Additionally, you have the option to add a markup fee for prescriptions, allowing you to set a percentage you'd like to charge.

Clicking the Save button will finalize the integration. 

 
Following these steps will successfully integrate CloudRx into your Pabau account.

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How to Integrate with Signature RX

SignatureRx is a secure, UK-based digital prescription platform that allows clinicians to send prescriptions electronically to pharmacies — no printing, scanning, or posting required.

 n the ePrescriptions section, you will find the option to set up Signature RX. To continue the process, click the blue "Connect" button on the Signature RX tab. To connect SignatureRx, simply click the “Connect now” button next to the SignatureRx option to get started. 

A pop-up window will appear where you’ll be prompted to enter the source code provided by your SignatureRx representative. You’ll also see a slider to set a markup fee, giving you the option to add a percentage-based charge to prescriptions if you choose to.

To finalize, click the "Save" button in the bottom right corner of the pop-up. By following these steps, you will successfully integrate SignatureRx to your Pabau account. 

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How to Prescribe to a Client

Step 1: Navigate to Setup

Start by logging into your Pabau account using your login credentials. To create prescriptions, you will need to first ensure that the prescription form is created in your account. Navigate to the Setup page and access your forms under the Clinical section.

Step 2: Insert Prescription Info for Prescribers

Prescription information should be added to the profiles of staff members who will be creating prescriptions.

This information includes credentials that enable your staff members to create prescriptions, such as GMC numbers, DEA numbers, or NPI numbers.

To add prescription info to the relevant staff members, follow the steps provided in this article.

Step 3: Navigate to the Client Card

Navigate to the search bar at the top of the page and proceed to type at least three letters of the client's name for whom you wish to create a prescription.

Step 4: Create a Prescription

Once you are viewing the client's profile, click on the Create button represented as a blue plus sign at the bottom right corner of the page to reveal the option to create a prescription.

Step 5: Select a Template

Select the form you want to use from your existing templates. If you haven't created a prescription form template yet, read our article on how to create a prescription form.

Step 6: Complete the Prescription form

After selecting the template, you will be prompted to complete the fields in the form. 

Initially, select the appointment related to the prescription and choose the prescriber.

Proceed to select the drug that you need to prescribe by searching from the drugs that you have created previously.

After selecting the drug, the Edit medication window opens. Fill in the details:

• Dose: how much to give, e.g. 20 units (optional)
• Strength and Format: filled in automatically from the drug you chose
• Quantity: how many to supply
• Frequency: how often, e.g. once only
• Route: how it’s given, e.g. intramuscular injection
• Duration: how long the course lasts (optional)

To issue the medication again automatically with a review date, switch on Mark as repeat prescription. You can also click Note to pharmacy to add instructions for the pharmacist.

Click Save medication when you’re done.

Once you click Save medication, the drug is added to the Medications list, showing the dose, strength, frequency and route you entered. To change it, click the edit icon on the right of the medication, or the bin icon to remove it.

On the right, the Knowledgebase panel shows information about the drug from its reference source (for example BNF), split into tabs:

• Side Effects
• Cautions
• Allergy
• Indications

Use it to check the drug is safe for your client before you prescribe. You can also check the Safety and Preview tabs at the top of the panel.

When everything looks right, click Issue & sign prescription.

After that, draw your signature or click Quick Sign, then click Sign & continue. To finish later, click Save as draft. 

Step 7: Issue the Prescription 

Once you sign, the prescription is created and you can choose how to issue it. You can pick more than one:

• Print Prescription
• Download Prescription
• Label
• Email Prescription
• Send To Pharmacy
• Send to CloudRx

Click Done when you’re finished so the Prescription can be saved in the client card.

You will be able to locate the created prescription by navigating to Chart/EMR and then clicking on the Prescriptions tab in the specific client card where you can review the details of the prescription, make any necessary edits, or print it for your records. 

By following these steps, you will be able to create prescriptions in Pabau efficiently, ensuring accurate records and effective patient care management.

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Managing Centralized Prescriptions

The Prescription Page in Pabau helps you keep track of every individual medication prescribed, across all prescriptions in your clinic. This is especially useful for auditing, reviewing medication history, and ensuring every detail is accurate before sending prescriptions to pharmacies.

Step 1: Navigate to the Prescription Page

Start by logging into your Pabau account using your login credentials. Then, navigate to your avatar located at the top right corner of the screen and click to open the available options. 

The Prescription tab will be displayed. 

Step 2: Manage Prescriptions 

On the 'Prescription' page, you can find and manage every prescription you have created. Each entry in the list provides key information about the prescriptions you have written. 

You can identify each prescription by its unique Prescription number, which serves as a reference for tracking. The Date column shows when each prescription was originally created. 

A key feature of this page is the Status icon. This icon provides an "at-a-glance" validity check, telling you whether a prescription is complete and ready to be sent to a pharmacy.

In the prescriptions list, the Status column shows where each prescription is up to:

• Draft: saved but not issued yet
• Approved: signed and ready to issue
• Sent: sent to a pharmacy, with the pharmacy name shown underneath

The tag next to the prescriber shows whether the prescription has passed all checks. Valid means the client’s details, dosage, quantity and required fields are complete and the prescriber is authorised. If anything is missing, hover over the tag to see what needs fixing.

You can also use the tiles at the top to see how many prescriptions are Approved, Sent or Dispensed.

For each entry, the Client column displays the name of the patient who received the prescription.

The specific details about the medication itself are also clearly laid out. You'll see the Medication Name, the prescribed Dosage, and the Quantity of units included in the prescription. Additionally, the Description column contains any important notes or specific instructions that were included for the for pharmacy.

Step 3: Send Prescription to Pharmacy

Before a prescription can be sent to a pharmacy, it must pass a validity check. To initiate this check, first click the 'Approve' button. If the prescription is valid, the 'Send' button will become active, allowing you to click it.

After clicking Send, the Send prescription window opens. Sending takes two steps: Select pharmacy and Confirm & send.

First, choose the pharmacy where the prescription should be dispensed. Each pharmacy shows how it receives prescriptions:

• Integrated: sent directly through the integration, e.g. CloudRx
• Sent by email: sent to the pharmacy’s email address
• Not connected or Not registered: not set up yet, so you can’t send to it

Select the pharmacy and click Continue to move on to Confirm & send.

In the Confirm & send step, check the details before sending:

• Medications: tick the medications you want to send
• Note for pharmacy: add anything the pharmacist should know (optional)
• Paid by: choose whether the Client or the Clinic pays
• Delivery: choose a delivery option

When you see Ready to send at the bottom, click Send to pharmacy. To change the pharmacy, click Back.

By following these steps, you can confidently prepare, approve, and send prescriptions directly to pharmacies through the Centralized Prescriptions feature in Pabau.

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